Finally we come across an agent who is upfront, tells you how it is, lets you know what you need to do to win a property but also shows you respect and value's what you have to bring to the table. After 12 months of searching and missed properties from under quoted valuations and miss-leading advice we were very disheartened. We then meet Kaining who is professional and knowledgeable. She was accommodating and extremely helpful and helped ensure we managed to secure a property we want to make our home. Highly recommended thanks Kaining

Kaining Ma

star   4.8   (153 reviews)

after searching for a home for over 2 years we came upon the home we recently bought. Dealing with Kaining was a JOY! Honest, thorough, thoughtful and respectful she went beyond to ensure there was honest conversation. At our final inspection that was only meant to last 30mins she allowed our family to enjoy our new home for over an hour and a half ,did not rush us and also gave us information other agents had passed of as "we are not sure". There is no nonsense with Kaining, she is not a regular agent, she is committed to the seller and also the buyer. I would recommend Kaining to anyone selling or buying and, honestly ,I would not trust anyone else after dealing with her. After dealing with other agents for over 2 years trying to buy a property, we were done! After talking with her, explaining our situation we felt understood and respected. We have not felt like that with ANY other agent!

Kaining Ma

star   4.8   (153 reviews)

I originally purchased my current place through Luke and when it was time to sell my investment property, he was my first choice. Luke is straight to the point, without the usual salesman guff and will provide honest and open feedback about expectations and timelines. Even when there were issues that were not Luke's fault nor problem, he still followed them up and tried to seek resolutions asap. I could not recommend Luke more highly and will continue to use him for any future property transactions.

Luke Simms

star   4.9   (81 reviews)

Reilly predicted our house price well and managed our expectations through the whole process. We appreciate his communications throughout and were happy to sell within 3 weeks of listing. Would recommend to others.

Reilly Waterfield

star   4.8   (261 reviews)

Such a poor experience from both their property management and sales teams. As soon as exclusivity agreement was signed they didn't listen to us. Reilly attempted to quickly under-sell the property prior to auction and have us accept an offer we were clear was below expectations. They held all the keys and left the heater on for months leading to a $685 gas bill which they have failed to acknowledge and there has been no response from Reilly after complaint.

Reilly Waterfield

star   4.8   (261 reviews)

We found Reilly to be everything you would hope an Agent would be - honest, knowledgeable of the area and market movements and highly engaged throughout the process. The key for us was to find an Agent who loved our home as much as we did - and Reilly stood out in that regard from the very first meeting. We would certainly recommend Reilly.

Reilly Waterfield

star   4.8   (261 reviews)

Kaining gave excellent and immediate feedback post "open for inspections" on my mother's house. Kaining was very approachable, friendly, unassuming and professional but also a fun agent with which to deal and I would not hesitate to engage her services again.

Kaining Ma

star   4.8   (153 reviews)

Great help from Kaining to secure the deal!

Kaining Ma

star   4.8   (153 reviews)

This is the second time Luke has sold a property for us. To put it simply, there is nobody else we'd want to take the home selling journey with. We trust him, we respect him, and we like him. The sale of the house always works out well when those qualities in your agent are well established. If you're looking for an agent that will make the process enjoyable, but at the same time acheive amazing results, give Luke a call

Luke Simms

star   4.9   (81 reviews)

It was a really good and new experience working with Kaining. This is one of our first times buying a house of our own and Kaining has helped us a lot in that. We really appreciate the hard work that she has done for us. She was a kind, thoughtful and warm person. We would really hope to work with her again next time.

Kaining Ma

star   4.8   (153 reviews)

There are not enough words to describe how grateful we are to have met Daniel and the Fletchers Team. Honest, Kind and Genuine, from the moment we met Daniel, his support was comforting for what has been a hard time and transition for the family. Daniel went above and beyond communicating to us the entire time, we are blessed to have had Daniel be apart of selling the family home to the point we feel like he is apart of our family. Thankyou so much Daniel, we are beyond grateful for you :)

Daniel Bolton

star   4.9   (276 reviews)

Kaining and Daniel from the moment we met them supported us through what has been an emotional time selling the family home. They guided us through the entire Journey keeping us updated at any moment. Extremely genuine and thoughtful agents that we would highly recommend to anyone. Thankyou so much Kaining we couldnt of done it without you :)

Kaining Ma

star   4.8   (153 reviews)