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  4.9  
219 reviewsacross 50 different locations, showing 12.
Landlord review
Rental Property Management
about 1 year ago
Rental Property Management

I have switched from other real estate company to Harcourts Exclusive for managing my rental property, and I am extremely satisfied with their service. From the initial consultation to the ongoing management, their team has been professional, efficient, and responsive. The agents took the time to thoroughly understand my needs and ensured that my property was listed at the right price, attracting great tenants. One thing I truly appreciate is their communication. Whenever I have questions or concerns, they are always quick to respond and provide clear, concise answers. Overall, Harcourts Exclusive has been an outstanding partner in managing my rental property, and I would highly recommend them to anyone looking for reliable and proactive property management.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
Best help
about 1 year ago
Best help

Their market knowledge, communication, and professionalism are exceptional. They demonstrate a deep understanding of industry trends, providing valuable insights and solutions. Their communication is clear, prompt, and customer-focused, ensuring all inquiries are addressed effectively. Professionalism is evident in their respectful approach, attention to detail, and commitment to delivering high-quality service. Overall, their combination of expertise, effective communication, and dedication makes them a reliable and trusted partner in the market.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
Professional and friendly
about 1 year ago
Professional and friendly

Such a positive onboarding experience, the best real estate ever!

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
Great Service!
about 1 year ago
Great Service!

The team at Harcourts Exclusive were a pleasure to deal with and kept me up to date with all relevant matters. The communication was very clear and they were able to answer all my queries quickly and professionally. Keep you the good work!

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Landlord review
Professional team, reliable service
about 1 year ago
Professional team, reliable service

I became a tenant of Harcourts then used them to rent my apartment out. I have nothing but praise.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
Extremely Disappointed with Harcourt Exclusive’s Lack of Support
about 1 year ago
Extremely Disappointed with Harcourt Exclusive’s Lack of Support

I am extremely disappointed with the property management team at Harcourt Exclusive, who manage 6-16 Hargraves Street, Gosford. It has been more than two weeks since I first raised some repair issues, yet they remain unresolved despite multiple email reminders. The agent handling my concerns has been neither friendly nor empathetic, making the experience even more frustrating. As a tenant, I expect at least a basic level of responsiveness and professionalism, but unfortunately, that has not been the case. Having rented with other agencies before, I have never encountered such poor treatment. I sincerely hope they improve their responsiveness and show more empathy towards tenants.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
“Unprofessional Management, Slow Repairs, and Poor Communication”
over 1 year ago
“Unprofessional Management, Slow Repairs, and Poor Communication”

I had a very disappointing experience with Harcourts Exclusive rental agency. From the moment I moved in, it was clear that they were more focused on collecting rent than ensuring the property was in good condition. 1. Unreasonable Rent Demands – I was asked to pay rent just four days after moving in, which felt unfair given the circumstances. 2. Lack of Proper Inspection – The apartment was not properly checked before I moved in. The washing machine was filled with dirty water and unusable. 3. Slow Repairs – It took a full three weeks to get the washing machine fixed, and I was left without it for that entire time. The air conditioner also makes loud noises, yet there has been no urgency in addressing the issue. 4. Poor Communication – The agent is unresponsive when it comes to tenant concerns but is very quick to demand payment. Overall, I would not recommend this agency due to their lack of professionalism, poor maintenance response, and ineffective communication. If you’re considering renting through them, be prepared for delays and frustration.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Landlord review
Agent Management
over 1 year ago
Agent Management

Very happy that Andrew and his team are on my side. extremely professional always ready to assist. could not be happier.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Landlord review
Fantastic service
over 1 year ago
Fantastic service

I have full confidence and trust in Andrew Magro, in all my many dealings with him over many years. Andrew has a superior knowledge of market conditions and an ability to understand the needs of the client and find mutual satisfying solutions for all parties. Also, all his staff, in this case - Alana, are following suit and I found her supremely competent and easy to work with. I cannot recommend highly enough. All future work will remain with this agency.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Landlord review
Gennuine care and support!
over 1 year ago
Gennuine care and support!

We had amazing experience with Harcourts Exclusive at Carlingford, Leasing out a property, Customer service was top-notch and outcome exceeded my expectations Andrew Magro is a professional and reliable real estate agent with genuine care and support I was highly satisfied with the outcome, Andrew made the process simple and easy to understand I highly recommend Harcourts Exclusive for anybody looking for real estate services

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Tenant review
Experience with the agent
over 1 year ago
Experience with the agent

We moved in a new property and realized it required a lot of work. We are not satisfied with the agent's response. There are still many pending jobs that were approved but no action has yet been taken, and it has almost been two months now. The fumigation that was agreed by the landlord has not been done. There are a few repairs that are still pending. The agent does not follow up properly and does not review previous communications before replying to emails.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
Landlord review
excellent and prompt communication
over 1 year ago
excellent and prompt communication

I love Harcourts, I have been with them since they started and I wouldn't go anywhere else. They have excellent communication, prompt attendance of issues on my properties and involve me in all steps along the journey.

Harcourts Exclusive

Harcourts Exclusive

  4.9   (402 reviews)
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