Working with Emily honestly took a huge weight off my shoulders. They made the whole process feel incredibly easy. What I appreciated most was that I never had to chase them for an update. They were always a step ahead—letting me know as soon as the house was listed, how the viewings went, and giving me a clear breakdown of the applications. It didn't feel like I was just another file on their desk; they actually took the time to explain the 'why' behind their recommendations. It’s rare to find someone in real estate who is both professional and genuinely easy to talk to. If you’re looking for an agent who actually picks up the phone and keeps their word, I can’t recommend them enough.

ROSS REALTY

star   4.9   (759 reviews)

The team at Ross Realty have all been fantastic during our time with them - Ken, Emily, Charli and especially our PM Tegan. We really appreciate their communication, professionalism, attentiveness and eye for detail. We feel we're in good hands and so are our tenants. We'd be happy to recommend them.

ROSS REALTY

star   4.9   (759 reviews)

From my initial enquiry through to the tenants moving in, the entire team at ROSS REALTY demonstrated exceptional professionalism and reliability. Throughout the process, they maintained a friendly, approachable, and transparent line of communication, always taking the time to respond to my many questions with patience and clarity. They managed every aspect of the process seamlessly—from the initial property appraisal and arranging electrical checks and certification, to coordinating home opens, conducting thorough tenant screenings, and providing detailed reports. They also took care of all the ongoing administrative matters, including payments such as water, strata, and council rates, which made the experience completely stress-free. The entire process was smooth, efficient, and remarkably straightforward—almost feeling “too easy.” I would have absolutely no hesitation in recommending ROSS REALTY to anyone looking to rent out or sell their property. Their professionalism, attention to detail, and outstanding service truly set them apart.

ROSS REALTY

star   4.9   (759 reviews)

ROSS REALTY has helped me finding tenant thoroughly from the beginning. They know what they are doing and its best. Highly recommend them!

ROSS REALTY

star   4.9   (759 reviews)

Ross realty helped me to find a new tenant in a timely manner. I appreciate there coordination in the whole process.

ROSS REALTY

star   4.9   (759 reviews)

I am so fortunate to have Mel as my property manager taking care of all my property needs. This lady is the best in the game, attention to detail second to none. Thank you Mel for alwayd handling everything so well. Special shout out to Emily for also finding such a fabulous tenant. I wish I could give you even more stars Mel, thank you. xx

ROSS REALTY

star   4.9   (759 reviews)

Our experience with Ross Realty has been perfect from the very beginning. I would like to say thank you to Ken, Emily and Willow for being extremely efficient. They were thorough with appraising our property, completing the compliance checklist and advertising the property, as well as screening applicants and finally handing the keys over to the tenants. We are simply blown away by how quickly everything was done and they were so lovely throughout the experience. I know that my property is in good hands under Ross Realty and would highly recommend them to anyone! Thank you to the team for looking after us and our property.

ROSS REALTY

star   4.9   (759 reviews)

Very happy with my rental agent. They are easy to deal with, friendly, and always reply quickly. Any problems are sorted out fast. Thank you for the great service!

ROSS REALTY

star   4.9   (759 reviews)

Melanie and her team have been excellent in their clear and prompt communication. And I have been impressed with their expertise in their roles in property management. I have been more than happy with their service.

ROSS REALTY

star   4.9   (759 reviews)

Ross Realty have managed our property for the past 4 years. For the entire duration they have been excellent to deal with in terms on providing advice, knowledge around legislation, need for maintenance and reminders for scheduled maintenance. They have always managed excellent relationships with tenants and understand what is important to an investor / property owner. In an iundustry with high turnover of staff, we have had Ashlee as our Property Manager since the outset. She's fantastic! We have no hesitation in recommending Ross Realty for any property investor looking for a properly resourced agent.

ROSS REALTY

star   4.9   (759 reviews)

Emily Towler is "simply the best" plus lovely person to work with.

ROSS REALTY

star   4.9   (759 reviews)

Ross Realty were extremely professional and efficient in securing excellent tenants for my property. Their team took a thorough and diligent approach, including comprehensive reference checks and consistent follow-ups, which gave me great confidence throughout the process. They were clearly focused on finding the right tenants, not just filling the property quickly. I was very impressed with their attention to detail and smooth handling of the entire leasing process. I would highly recommend Ross Realty to any landlord looking for a reliable and high-quality property management service.

ROSS REALTY

star   4.9   (759 reviews)