Open and honest communication from the start to the finish. They set out a clear process to rent out my house, gave a realistic rent price, and took care of everything which was a relief considering we live over 4 hours away. Glad to have my rental home in thier hands.
ROSS REALTY
I highly recommend Ross Realty, the staff made the process of leasing out my property very easy with no problems. I'd happily use Ross Realty again
ROSS REALTY
Ross Realty are great property managers with a good understanding of the market and demonstrate professionalism and initiative in managing my property. The property managers respond in a timely manner and are able to address any issues as they arise. I highly recommend considering Ross Realty in property management expertise.
ROSS REALTY
A great team that have been very communicative and responsive when renting out my property. Good platforms for work orders etc.
ROSS REALTY
Emma was friendly, positive, professional and knowledgeable of the rental process and rental market. She was always available to answer any of our questions. We appreciated having a list of recommended tradesmen to use for our upgrades. We were very happy with their workmanship. Our property was rented very quickly and we are happy with the outcome.
ROSS REALTY
Ross realty was a pleasure to work with. I’m very impressed with Emily’s hard work at getting my property tenanted. Great communication and a very professional approach to her work.
ROSS REALTY
What was confusing in the whole process is dealing with large number of people - 8 or 9 in total. When dealing with this large number of people it is normal that sometimes a miscommunication happens. Most landlords would prefer a more personalised service. The word "property manager" is singular meaning 1 person dealing with all issues in regards to our property. We have been bombarded with emails from multiple people (8-9 in total) with all sorts of requests, and it has been frustrating at times. Some of the team members should be paying some more attention to landlords' opinions, without automatically dismissing them. Nevertheless, what is the most important is that the whole experience resulted in successful rental of the property. Also, I am thankful to the MOST of the team I was dealing with, they are professional and knowledgeable and I hope that this trend will continue in the future.
ROSS REALTY
Did an awesome job leasing and managing my property. I have been with Ross now over 7 years. Highly recommend.
ROSS REALTY
We had very great experience with all agents whom with we delt and feel valued customer and great professionalism.
ROSS REALTY
I recommend Ross Realty to everyone they are great from all staff to the both Ken Ross and our real estate manager to staff that open the place up. It's been fantastic I got on to Ross Realty because my brother sold his home though them and I say the same we renting though Ross Realty I say thank you again
ROSS REALTY
Property was leased on first outing with a great outcome. Would highly recommend them to everyone
ROSS REALTY
Excellent communication and market knowledge
ROSS REALTY
