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Our reviews

  4.9  
253 reviewsacross 50 different locations, showing 12.
9 days ago
Exceptional professionalism

Sarah Sheppard is outstanding! She used her excellent communication and organisational skills to make every step of selling my property clear and easy, with a terrific result, that was even better than what I’d hoped for. Throughout the entire process, Sarah was readily available to contact and kept me well informed of progress, knowledgeably advised me, took the workload of actioning improvements to the property on herself, liaised between all the parties involved and tirelessly worked for a smooth, quick and efficient sale. I highly recommend Sarah and her skilful professionalism. Thank you so much, Sarah!

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
19 days ago
She has done an amazing job selling this property.

We live in Queensland and are so happy with the way she has gone out of her way to make things run as smoothly as possible in our absence. She even sought out other rental options for the tenant so they were taken care of too. We couldn't recommend Monica enough. She is very honest and caring.

Monica Furniss

Monica Furniss

  4.8   (39 reviews)
25 days ago
Consistently amazing

I first met Sarah back in 2021 when I was looking for an agent to manage my rental property. Fast forward to 2026, and when the time came to sell that same property, Sarah was the obvious choice. Over the past 5 years, Sarah and everyone I’ve had the pleasure of dealing with from the team have been absolutely amazing. They’ve always been professional, knowledgeable, responsive and genuinely lovely to deal with. I’ve always felt like my property was in safe hands. I’m so grateful to have had someone I could trust to look after my property over the years and then guide me through the sale. I couldn’t recommend Sarah and the team more highly!

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
26 days ago
A True Professional Who Genuinely Cares

We were fortunate to work with Sarah during what turned out to be a very difficult and unexpected situation. Despite having paid a deposit and being excited to purchase our new home, unforeseen circumstances meant we were unable to proceed with the purchase. Throughout the entire process, Sarah was caring, compassionate, and incredibly supportive. She went above and beyond to help us navigate a challenging time and even assisted in finding someone to take over the contract. Her professionalism, kindness, and genuine care made all the difference. We are truly grateful for her support and would highly recommend her to anyone looking to buy a home.

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
27 days ago
Always available nothing was too hard, great communicator.

From the very beginning Ann was always available to me with any questions I had and advice I needed. She encouraged me to be part of the process. Advised me in the best way to present the home. And, was always in touch with me leading up to the eventual open inspections and auction process.

Ann Calver

Ann Calver

  5   (2 reviews)
about 1 month ago
Excellent Communicator

Sarah was able to communicate well with all groups. Sarah looks like she really enjoys her job helping people with their real estate needs.

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
2 months ago
An exceptional professional whose experience & knowledge made the process smooth & stress free

We had a great experience working with Craig. He was professional, friendly, and kept us well informed throughout the entire process. His knowledge and experience gave us great confidence, and we valued his advice and guidance. He was a pleasure to deal with, and we wouldn't hesitate to recommend him to anyone looking to buy or sell a property.

Craig Baynes

Craig Baynes

  4.8   (26 reviews)
3 months ago
Great communication, I highly recommend James.

I found James very professional and he communicated well all the way along. Also his attention to detail was good. I would use his services again.

James Harvey

James Harvey

  4.8   (9 reviews)
3 months ago
Extremely well-organised and great attention to detail

We liked Sarah’s practical approach, her eye for detail and that she was not ‘pushy’. She was extremely patient with a process that took longer than any of us planned. As a local, she understood both the neighbourhood and the potential buyer group very well. We would have no hesitation in recommending her.

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
3 months ago
Bespoke service and outstanding professionalism, we will definitely engage Sarah again.

Sarah obviously puts her whole heart into her role, and her genuine commitment and personable approach put us at ease from day one. Under Sarah's management we were provided with bespoke guidance and advice throughout - from getting the property ready for sale, through to auction and signing of contract - and her extensive experience and obvious expertise across all these areas ensured we got the best result, more than we hoped for. It was a seamless and a positive experience, if that makes sense, and we are so happy with Sarah's service and outcome of auction. Sarah's negotiation skills and knowledge of the market are outstanding and I have no hesitation in reaching out to her with any future real estate matters. Thank you so much, Sarah - and thank you to the entire team at Harcourts Sheppard.

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
3 months ago
Sarah is a human dynamo - a great communicator who listens and responds to queries and concerns

The South Australian property market is currently experiencing some downturn and major readjustment. Sarah was a vital component to our successful house sale and with her unflagging enthusiasm we managed to achieve the outcome we desired. Her comprehensive experience in the real estate sector, combined with her knowledge of the building sector was invaluable. She is able to apply this market knowledge and experience to the current market situation and worked tirelessly on our behalf to achieve a successful outcome. I wholeheartedly recommend Sarah for her professional approach to marketing and sales. She has impeccable communication skills in both listening, reporting and responding in a timely fashion to any issues, queries or questions. These negotiation and communication skills set her apart from many others employed in the sector.

Sarah Sheppard

Sarah Sheppard

  4.9   (164 reviews)
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