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Our reviews

  5  
178 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: empathetic, honest, supportive, responsive, local expert, friendly, clear communication.
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Buyer review
A truly caring agent who goes above and beyond
6 months ago
A truly caring agent who goes above and beyond

We had such a positive experience buying our new home with Madi. At every stage she was friendly, professional, and always willing to help — nothing was ever too much trouble. She answered all of our many questions promptly and knowledgeably, making the whole process as smooth and stress-free as possible. We couldn’t be happier and would highly recommend Madi to anyone looking to buy or sell!

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Sold With Care, Honesty and Heart!
7 months ago
Sold With Care, Honesty and Heart!

We honestly couldn’t have asked for better agents than Madi & Simon. From the very beginning, they made us feel completely comfortable and supported through what can be such a stressful process. Nothing was ever too hard, they were always just a phone call away, ready to answer questions, give advice, and calm our nerves when things got stressful. Their warmth, honesty, and genuine care made all the difference. It never felt like just a transaction because they truly cared about us and our home, and it showed in everything they did. Thanks to their hard work and dedication, our house sold quickly and for an amazing result. We’re so grateful for all the effort they put in and for making the whole experience such a positive one. We couldn’t recommend them highly enough!

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Amazing Service with the sale of our home
7 months ago
Amazing Service with the sale of our home

Madi and Simon reached out to our neighborhood to see if anyone was interested in selling their home as they had a buyer who wanted to buy in our area. I then reached out to Madi and Simon and it became the best phone call I could have made as Maxine and I felt like we had our friends selling our largest asset and there was never any pressure the whole way along. We are moving soon after a long settlement, Madi and Simon have been amazing along this journey providing us timely updates and making the sale process easy for us to navigate. Thanks again Madi and Simon and if anyone is looking for an agent who will work hard for you to get the best result and you feel like they will be life long friends Madi and Simon are your Team.

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
100%  HONESTY & INTEGRITY
9 months ago
100% HONESTY & INTEGRITY

Madi and Simon were the absolute A-team! They sold our house quickly and for a great price. It’s hard to find real estate agents in this day and age with such honesty and integrity, but Madi and Simon were the epitome of both. So genuine, personable, and easy to work with – nothing was ever too much trouble. They made the whole process stress-free and we couldn’t be happier with the result. Highly recommend!

Madi Willis

Madi Willis

  5   (175 reviews)
Buyer review
Superb experience
10 months ago
Superb experience

Madi was really amazing at helping us each step of the way, helping to arrange extra viewings and ensuring any concerns we had throughout the process were listened to and addressed.

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Second Time Selling with Heart and Sold — Still Blown Away
11 months ago
Second Time Selling with Heart and Sold — Still Blown Away

This is the second property Heart and Sold have sold for me, and once again, they absolutely delivered. The team recommended staging and dusk photography, and the home looked incredible, so much so that it sold after the very first open home for a street record! I had already moved overseas, but they handled everything seamlessly on my behalf. Honest, professional, and genuinely invested in getting the best outcome, they not only achieved an excellent sale price but also saved me thousands with their fixed fee. I couldn’t be happier.

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Her dedication made the whole process smooth and stress-free.
12 months ago
Her dedication made the whole process smooth and stress-free.

From our very first conversation, it was clear how much Madi genuinely cares for her clients. Her communication was exceptional, and no question ever felt too small. We always felt like a priority, and her attention to detail and dedication made the whole process smooth and stress-free. It’s rare to find people in real estate who are not only amazing at what they do but who also lead with heart and Madi and Simon go above and beyond. Highly recommend!

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Outstanding Service and Support From Start to Finish
about 1 year ago
Outstanding Service and Support From Start to Finish

Madi went above and beyond with the sale of my unit. From the initial valuation to organising repairs, arranging styling, managing advertising, hosting open homes and handling negotiations - she was professional, proactive and incredibly supportive. Madi kept me updated every step of the way and provided detailed reports on her follow ups with potential buyers. I would highly recommend Madi if you're looking to sell. Thank you for all your hard work and support

Madi Willis

Madi Willis

  5   (175 reviews)
Buyer review
Madi has a very genuine, friendly and knowledgeable approach.
about 1 year ago
Madi has a very genuine, friendly and knowledgeable approach.

We found Madi and her partner Simon to be very honest and genuine people. Their knowledge with respect to the property we bought through them was 'spot on' with the timing of renovations, age of appliances etc. They liaised quickly with the seller and all parties involved to ensure a smooth sale. Simon's estimate of the rental potential was also exact and we found a tenant for asking price, 1 day after Settlement. We would happily recommend them to manage sales and property management.

Madi Willis

Madi Willis

  5   (175 reviews)
Buyer review
Madi has amazing knowledge, communication and is professional but still friendly
about 1 year ago
Madi has amazing knowledge, communication and is professional but still friendly

Madi was fantastic to deal with throughout our purchase from her seller. She followed up in a kind and friendly manner and helped where she could to assist in a smooth settlement. Madi obviously understands the market but is not pushy or condescending like a lot of other agents. She kept a calm, stress free environment to get a great outcome for both parties. Even though she was working for the seller, we appreciated Madi’s approach and consistency.

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Excellent choice when selling on the Sunshine Coast
about 1 year ago
Excellent choice when selling on the Sunshine Coast

We recently had the pleasure of working with Madi as our realtor for the sale of our apartment in Marcoola and we couldn't be happier with the experience. Madi styled our apartment free of charge, which made a significant difference in its appeal. She was proactive in contacting interested parties who inspected the property, and we received an offer after the very first open home! From the moment we met her, Madi was incredibly professional and well-prepared, bringing property history and extensive data about the area. She was always approachable and responsive, answering any questions we had with patience and clarity. Madi and her husband Simon are truly wonderful and go above and beyond to ensure a smooth selling process. Their knowledge of the Sunshine Coast is unmatched, and we found them to be completely trustworthy. If you're looking to sell your property, we highly recommend meeting with Madi and Simon!

Madi Willis

Madi Willis

  5   (175 reviews)
Seller review
Couldn’t be happier
about 1 year ago
Couldn’t be happier

We had a fantastic experience with Heart & Sold. They have been managing our property for the last 3 years and have always been wonderful. So it was a no brainer for us to ask Madi and Simon to also sell our property. The communication was fantastic, nothing was too little or too much of an inconvenience. Madi was always so pleasant to talk to and went above and beyond to sell our property. She managed to get us a fantastic offer and we couldn’t be happier. We would highly recommend Madi, Simon and Heart & Sold to anyone needing a property manager or who are looking to sell their property. Thanks so much guys!

Madi Willis

Madi Willis

  5   (175 reviews)
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