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Our reviews

  4.9  
475 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Very professional and exceptionally helpful
almost 4 years ago
Very professional and exceptionally helpful

My house was renovated just before selling it. Michele was such a helpful agent with providing contacts to tradies. Her communication throughout the renovation and sale process was superb. She made the sale process very easy and walked me through the whole process.

Michele Adams

Michele Adams

  4.9   (103 reviews)
Seller review
Excellent Real Estate Agent with eye to detail
almost 4 years ago
Excellent Real Estate Agent with eye to detail

We have had the pleasant experience of having Michelle Adams from Helen Munro Property assist us in selling our home in Kalynda Chase, Townsville. The house was initially leased out and managed by Helen Munro Properties, and right from when we made the decision to sell, we were guided as to the timing and steps to take to get maximum return with minimum fuss. As the property was rented out for over 10 years, it needed to be brought up to scratch, and as we were out of towners, Michele assisted us in what was required, and then helped us to get the trades organised and scheduled, keeping us fully informed and allowing us as much input as possible. She even organised the lawns to be mowed while the house was on the market to keep it spic and span, something which we were unable to do due to distance. Michelle’s eye to detail and ability to be available to discuss all angles with us, was exceptional. I cannot fault Michelle as a Vendor Agent, she certainly knows her job and the local area. Thank you Michelle for all your help in the sale of our property and the personal touches. It did save us having to make a trip to Townsville to sort this out, thus saving us unnecessary cost. We feel we have formed a trusting friendship with Michelle. I would thoroughly recommend putting the sale of your property in the safe hands of Michelle Adams and the team at Helen Munro Property. I would also recommend Helen Munro Property in the managing of your Investment property also. They also were very hands on, professional and always kept you in the loop in all aspects of renting out your investment property. Ash and Stephanie Gear Mountain Creek, Sunshine Coast

Michele Adams

Michele Adams

  4.9   (103 reviews)
Seller review
Thankyou Tracy for your outstanding service
almost 4 years ago
Thankyou Tracy for your outstanding service

With Two young children and selling our family home. I was beyond greatful for Tracy's support , knowledge, and professionalism during the sale of our family home. I couldn't ask for anything more. Tracy took my young children's routine into account and assisted in creating a gentle, smooth and professional sale of our home ,Thankyou Tracey. We are verry greatful for choosing you to assist in selling our family home.

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Buyer review
Relaxed and stress free
almost 4 years ago
Relaxed and stress free

What could have been a stressful time having just moved from interstate with two young children was made so much easier through our dealings with Margaret. She was very approachable, answering any queries we had about our dream property and made the whole process so easy. Thankyou so much Margaret.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Seller review
woohoo$$ - very happy indeed
almost 4 years ago
woohoo$$ - very happy indeed

Tracy and her team have been wonderful from managing my rental property for 10y then handling the sale. They always were on top off any tenancy issues. Then her advice for the sale was invaluable culminating in a cash sale, asking price & short settlement period.

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Seller review
5 star service
almost 4 years ago
5 star service

Excellent, communicates well, very professional and friendly

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Seller review
Brilliant service and great communicator
about 4 years ago
Brilliant service and great communicator

Dealing with Tracy during the sale of my property was brilliant and trouble-free from start to end. As we had moved away interstate, Tracy was there every step of the way in getting the property ready for sale, staging, and showing the property. Going the extra mile seems to be the 'norm' for Tracy and her team and we were kept updated every step of the way. We couldn't have asked for a better agent.

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Seller review
Excellent work, job well done, cheers
about 4 years ago
Excellent work, job well done, cheers

From start to finish, the experience of selling my house was a very smooth transition due to the help & guidance from Tracy & her wonderful team. I would recommend using Tracy & her team anytime. Cheers

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Seller review
Exceptional in every way
about 4 years ago
Exceptional in every way

All I can say after several years of Tracy managing and selling my investment properties, is if you are looking for a reliable agent with amazing experience, knowledge, follow up, consistent service levels from a great supportive team, then you must do yourself a favour and talk with Tracy if you’re looking to buy or sell your own home or an investment property. I have personally had nothing but positive dealings with this agency. This is my own honest review based on experience.

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Buyer review
A Good Experience
about 4 years ago
A Good Experience

Being a first home owner, everything was very daunting. From the get go Tracy was direct and explained the whole process to me. Whenever I had questions she had clear answers and elaborated when necessary. She was an absolute pleasure to work with and made the process easier for me.

Tracy Crome

Tracy Crome

  4.9   (56 reviews)
Seller review
Trustworthy Agent
about 4 years ago
Trustworthy Agent

Margaret recently sold my property for me while I was overseas. Without actually meeting her in person, she remained in constant communication with me throughout the process, she always respectfully accepted my opinion in relation to the price that i was hoping for and I always felt like she was working for me and not the buyer. I'd highly recomend her to any other sellers and wish her best of luck in her future sales!

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Buyer review
Helpful and easy to work with
about 4 years ago
Helpful and easy to work with

Margaret was always prompt with communicating updates with us and keeping us in the loop. She was also very accommodating and flexible when it came to organising inspections of the house. Overall she made it a smooth first home buying experience.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
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