Michele is an excellent communicator and, importantly a great listener. She was respectful of our wishes/needs and, she basically project managed the entire experience for the purchase of a home and, the sale of our existing home. Michele’s contacts, access to resources and organisational skills were outstanding - from getting contractors in prior to sale, maintaining the property whilst empty to ensuring everything was in perfect order on settlement. Michele arranged a wide range of open inspection options and, took individual interested parties through outside of scheduled opens. I could not have asked for more and, in fact, feel Michele actually went above and beyond any expectations we had. Absolutely reccomend

Michele Adams

star   4.9   (104 reviews)

I was very pleased with the service provided by Donna throughout the sale of my property. As I had relocated interstate, I was heavily reliant on her communication, advice and judgement, and she made the entire process feel manageable, even from a distance. The house required minor restorative maintenance before going to market, but Donna had reliable and efficient tradespeople available, and no issue ever seemed too difficult. Her collaborative and inclusive approach was greatly appreciated. Her recommendations for additional services that she felt may have expedited the sale were valued, and she was completely respectful and accepting when I chose not to proceed with some of her suggestions. Her communication was clear, practical and reassuring at every stage. She negotiated strongly with the purchaser to achieve a price that I was willing to accept and took the time to explain the reasoning behind her advice so I could make an informed decision. Her conveyancing recommendations were excellent, and the solicitor that I chose was a pleasure to deal with. Donna's knowledge of the suburb, particularly its historical events and the resultant significance to house presentations in the area, and the accuracy of her valuation was excellent and validated my confidence in her. The property presented one last-minute challenge pre-settlement, but Donna's rapid response including her communication with me for direction, and her immediate connection to her network of tradespeople, had the issue fixed quickly and efficiently, exemplifying her professionalism and strong interpersonal skills. Thank you Donna for making the process as smooth and as stress-free as possible. It has been a privilege and a pleasure to work with you and I wish you every success in the future. It is with confidence that I would highly recommend Donna to anyone seeking a capable, professional and collaborative agent, who listens to her clients and includes them at every step of the process.

Donna Glass

star   4.9   (78 reviews)

Very easy to deal with, nothing was a problem, any extra maintenance was sorted quickly & efficiently. Great marketing knowledge & were very happy with the final results. Cheers

Kym Wilson

star   5   (54 reviews)

Kym was an absolute pleasure to deal with throughout the sale of our property. From the beginning, she was professional, approachable, and kept us informed every step of the way. Thanks to Kym’s strong negotiation skills and knowledge of the market, she secured an outstanding sale price well above our asking price and expectations. We were thrilled with the result and would highly recommend Kym to anyone looking to sell their home.

Kym Wilson

star   5   (54 reviews)

A pleasure to deal with, great communication and very helpful with all our enquiries.

Kym Wilson

star   5   (54 reviews)

Excellent communication Amazing in styling & marketing Very professional. I have no hesitation in recommending Kym Wilson and already have done.

Kym Wilson

star   5   (54 reviews)

Donna went above and beyond guiding us on our journey to buying our family home. As first time buyers, we truly appreciated Donna's efforts & time, with answering any questions we had about the house & the process to providing us with multiple recommendations when requested. Donna has a wealth of knowledge and the perfect blend of professionalism and personal touch that makes you feel like you are being looked after by a personal friend.

Donna Glass

star   4.9   (78 reviews)

Helen Munro property, in my opinion (being an old ex Real Estate agent myself), would have to be the Tops Real Estate Agency in Townsville if not in all of North Queensland. ‘Clients Come First’ is certainly what the whole team professionally practice and it certainly shone through with Donna’s personalised, honest and caring approach towards me as a seller and also, from how I observed, towards the buyers as well. Donna proved, also with the help of their wonderful personalised media team, that their Website and their Facebook page advertising greatly complemented the advertisement on Realestate.com to sell my home in such a short time frame. Thank you Donna, Tracy and all the Team at Helen Munro Property- job well done!

Donna Glass

star   4.9   (78 reviews)

Tanya was wonderful throughout the entire process of selling our property. When we first started searching for agents, Tanya stood out by providing clear, thought out, well presented information on the sales process and potential price range for our property. She came acorss as kind, professional, and extremely genuine. I am sure Tanya was not aware of the challenges that we would face during the sales process but she handled them professionally and efficiently every step of the way. She managed issues that arose with the tenants in the property and worked closely with the leasing agents to ensure the best outcome for my partner and I. Even in trying circumstances she made us the priority and dealt with problems that arose with the leasing agents. On top of this, Tanya went above and beyond to ensure she provided effective and continous communication with us while we were overseas via Whatsapp. Tanya overcame challenges with open homes in wild weather and strived to ensure we still had a great sale on our property. We are so glad we chose Tanya to be our agent, she truly outdid herself with this sale. We are lucky we had such an experienced and skilled agent to handle all the challenges that were thrown at her throughout this experience. If you want an agent who puts you first every step of the way and is committed to providing the best experience possible, Tanya is your agent!! Thank again Tanya, we REALLY appreciate everything!!

Tanya Amos

star   5   (5 reviews)

Punctual with all time frames met . Great advice and service

Donna Glass

star   4.9   (78 reviews)

We recently purchased an investment property with Tanya’s support and property market knowledge. Her professionalism and honesty dealing with our purchase is commendable. We highly recommend her for service property matters.

Tanya Amos

star   5   (5 reviews)

I had an excellent experience working with Tanya to sell my property. From the beginning, she was professional, knowledgeable, and incredibly responsive, she took the time to understand my goals and provided clear, honest advice about pricing, marketing, and timing. What really stood out was her attention to detail and strong communication throughout the entire process. I was kept informed at every stage, and any questions I had were answered promptly. The sale process was smooth and stress-free, and I was very happy with the final result. I would highly recommend her to anyone looking to sell their property.

Tanya Amos

star   5   (5 reviews)