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Our reviews

  5  
311 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Went above and beyond!
about 2 months ago
Went above and beyond!

We recently sold our house with the expert help of Tanya at Helen Munro. She was the light at the end of a very long tunnel for us. We truly appreciate how she truly went above and beyond from beginning to end of the whole process. When times got tough in the process, her knowledge and guidance really helped to reassure that everything was going to work out for us. And it did, just as she said it would. Would not hesitate to recommend her to anyone looking to sell in Townsville. We truly can't thank her enough with all the help we received from Tanya.

Tanya Amos

Tanya Amos

  5   (6 reviews)
Seller review
Excellent communicator who fully understands all processes involved with the sale of our Property.
2 months ago
Excellent communicator who fully understands all processes involved with the sale of our Property.

Donna continually demonstrated strong marketing knowledge, negotiating, and professionalism throughout. Our timeline to sell our house involved Donna negotiating with tradesmen , following up there work to ensure it was completed in a timely manner ,and in accordance with current standards. Additionally she checked the invoices of the completed work to ensure they were accurate. Our home was painted throughout before sale. This involved obtaining quotes from painters. One painter provided a glossy detailed quote, while the other painter provided a well written detailed quote. To establish who to select we contacted Donna who provided us with an excellent summary of the two quotes. The quote we selected was the written one and the work was completed on time in a Professional manner. We thoroughly recommend Donna who is a highly valued team member from Helen Munro Property if anyone is wishing to sell there house.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
Excellent service!
2 months ago
Excellent service!

Great service, with clear communication and friendly nature! Thanks very much!!

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
I found Patrice to be a calm, experienced operator who gets the job done.
3 months ago
I found Patrice to be a calm, experienced operator who gets the job done.

Patrice was willing to be flexible and accommodating to my desired approach to achieve a quick sale for a good price. She was able to draw on her substantial experience to provide calm and timely guidance to assist my decision making throughout the entire process. Patrice was influential in negotiations, quickly achieving fair and reasonable resolutions to any points of contention. I would happily recommend Patrice as a selling agent in Townsville and will certainly use her again for any future property sales that I may have. Yours truly

Patrice Dunne

Patrice Dunne

  5   (9 reviews)
Seller review
Excellent communication, experienced and committed to getting the best outcome
3 months ago
Excellent communication, experienced and committed to getting the best outcome

Michele is an excellent communicator and, importantly a great listener. She was respectful of our wishes/needs and, she basically project managed the entire experience for the purchase of a home and, the sale of our existing home. Michele’s contacts, access to resources and organisational skills were outstanding - from getting contractors in prior to sale, maintaining the property whilst empty to ensuring everything was in perfect order on settlement. Michele arranged a wide range of open inspection options and, took individual interested parties through outside of scheduled opens. I could not have asked for more and, in fact, feel Michele actually went above and beyond any expectations we had. Absolutely reccomend

Michele Adams

Michele Adams

  4.9   (104 reviews)
Seller review
Resourceful, respectful and supportive, Donna kept me informed at every step - great to work with.
4 months ago
Resourceful, respectful and supportive, Donna kept me informed at every step - great to work with.

I was very pleased with the service provided by Donna throughout the sale of my property. As I had relocated interstate, I was heavily reliant on her communication, advice and judgement, and she made the entire process feel manageable, even from a distance. The house required minor restorative maintenance before going to market, but Donna had reliable and efficient tradespeople available, and no issue ever seemed too difficult. Her collaborative and inclusive approach was greatly appreciated. Her recommendations for additional services that she felt may have expedited the sale were valued, and she was completely respectful and accepting when I chose not to proceed with some of her suggestions. Her communication was clear, practical and reassuring at every stage. She negotiated strongly with the purchaser to achieve a price that I was willing to accept and took the time to explain the reasoning behind her advice so I could make an informed decision. Her conveyancing recommendations were excellent, and the solicitor that I chose was a pleasure to deal with. Donna's knowledge of the suburb, particularly its historical events and the resultant significance to house presentations in the area, and the accuracy of her valuation was excellent and validated my confidence in her. The property presented one last-minute challenge pre-settlement, but Donna's rapid response including her communication with me for direction, and her immediate connection to her network of tradespeople, had the issue fixed quickly and efficiently, exemplifying her professionalism and strong interpersonal skills. Thank you Donna for making the process as smooth and as stress-free as possible. It has been a privilege and a pleasure to work with you and I wish you every success in the future. It is with confidence that I would highly recommend Donna to anyone seeking a capable, professional and collaborative agent, who listens to her clients and includes them at every step of the process.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Kept us informed every step of the way, excellent work,
4 months ago
Kept us informed every step of the way, excellent work,

Very easy to deal with, nothing was a problem, any extra maintenance was sorted quickly & efficiently. Great marketing knowledge & were very happy with the final results. Cheers

Kym Wilson

Kym Wilson

  5   (55 reviews)
Seller review
“Professional, stress-free, and an outstanding result beyond expectations.”
4 months ago
“Professional, stress-free, and an outstanding result beyond expectations.”

Kym was an absolute pleasure to deal with throughout the sale of our property. From the beginning, she was professional, approachable, and kept us informed every step of the way. Thanks to Kym’s strong negotiation skills and knowledge of the market, she secured an outstanding sale price well above our asking price and expectations. We were thrilled with the result and would highly recommend Kym to anyone looking to sell their home.

Kym Wilson

Kym Wilson

  5   (55 reviews)
Buyer review
Friendly, professional and helpful
4 months ago
Friendly, professional and helpful

A pleasure to deal with, great communication and very helpful with all our enquiries.

Kym Wilson

Kym Wilson

  5   (55 reviews)
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