> Proactive comms re vacancy and what upgrades are needed in the unit for re-letting > Organising of tradies for undertaking the work > Proactive comms about property viewings, interest shown, etc. > Professional handling of a situation that arose recently re re-letting of the property
Highland Double Bay
Across every aspect of our experience the level of service and professionalism was outstanding. Brisk pace, clear communication, market knowledge and understanding. Thank you sincerely
Highland Double Bay
Clarie was great to work with. Easy to communicate with and responds quickly. Made things smooth!
Highland Double Bay
Great experience wit the team at Highlands. Helped us with everything we needed
Highland Double Bay
I recently changed the managing agency of my investment property to Highland property Double Bay. Michael Fazzari is the managing agent. He is a very good agent with excellent communication skills, very attentive, proactive and efficient in attending all matters. He would respond to your questions with clarity to make you feel comfortable and confident before making any decisions. I have no hesitation to recommend him as an agent. Thank you Michael for your great service and assistance. I also would like to thank Oscar Poveda, the leasing agent, for his great assistance during open house inspections. Both Oscar and Michael have helped in the process of securing a new tenant promptly.
Highland Double Bay
A big thanks to Michael Fazzari during a recent change of tenancy. His professionalism, communications and advice were of the highest order.
Highland Double Bay
The team from Highlands Double Bay consistently and proactively provide support and information/reporting for activities associated with the management of our property. They communicate regularly and in a way that focuses on what is needed at the time. They also work on managing the tenant such that there are no surprises for anyone associated with the property. Happily recommend the team to anyone interested.
Highland Double Bay
Have you ever contacted your property manager only to find that week's then months go by with no response and you wonder have they been abducted by aliens. In the meantime, the hole in the roof is getting bigger, mould has taken over and a family of rats has ensconced themselves on your couch and taken control of your remote. Well, this has not been my experience. From inspection to application, it has been a seamless process with Highland Double Bay due to Oscar and Liz. They are present and here for you, excellent communication, prompt responses to help with any issues or concerns. The team at Highland go above and beyond to ensure your tenancy is a positive and enjoyable one. You feel valued and respected as a tenant. No more gazing up at the night sky going "where are you, please come back." From my experience as a tenant, I highly recommend Highland Double Bay.
Highland Double Bay
We have been Highland and previously before with Raine and Horne, Potts Point. They have always provided an excellent service, communication was good. Happy to recommend.
Highland Double Bay
Oscar, the agent who assisted us with renting the apartment was excellent. He answered all our questions on time, communicated very well, and made sure everything was well organised for our moving date. We really appreciated his support and professionalism throughout the process.
Highland Double Bay
Marketing Knowledge is excellent. Communication skill with tenant and landlord is excellent. Professionalism is excellent.
Highland Double Bay
Very helpful throughout the whole process with informative and timely communication. They were very accommodating and understanding in our move in date requests. After collecting the keys they were very helpful and checked in after a week to make sure there were no issues
Highland Double Bay
