Landlord review
4 months ago
Good. Knowledgeable
Very happy with the service. Very professional
Highland Double Bay
Our reviews
54 reviewsacross 25 different locations, showing 12.
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Landlord review
4 months ago
I have nothing but praise for Highland.
Over the years I have dealt with several members of the team. I have always found them on top of everything and a pleasure to deal with.
Highland Double Bay
Tenant review
4 months ago
Excellent, very skilled staff, reliableo
Great experience Good communication and very experienced, very knowledgeable staff.
Highland Double Bay
Landlord review
4 months ago
Great service, easy to deal with.
Exceptional service thus far from Michael Fazzari as my new managing agent. Easy to communicate with, prompt, always very professional and a pleasure to deal with all the time.
Highland Double Bay
Landlord review
5 months ago
Great team at Highland Double Bay
A wonderful team at Highland Double Bay. Particular thanks to Lana and Ankush for the professional management of our properties. Their communication has been clear and timely, and they've kept us updated at every step. They're efficient and proactive, which made the whole leasing process feel straightforward and well managed, securing a tenant in both instances, in under a week. They've also been great with ongoing tenant management, promptly reporting any issues and offering practical options to address them. We really appreciate your work and again, a big thank you to you both for this great service!
Highland Double Bay
Landlord review
8 months ago
Highly professional & helpful
Very impressed with the professional service provided by Lana Gojak at Highland so far. As I no longer live in Australia, Lana has gone above and beyond to manage my off the plan property, attending pre-settlement inspections, reporting on defects, collecting keys and has been very responsive and patient with my endless questions! All documentation was nice and easy to handle: I didn’t need to print a thing – all could be managed online, and Highland have a great landlord’s app called PropertyMe where I can keep track of all payments and deductions related to my property’s bills, which Highland will also kindly take care of. Lana provides an informative viewing report after apartment inspections, and did a great job in securing 8 applications after just 2 viewings. I have now secured a tenant with deposit and bond paid in under a week since settlement! Thank you so much Lana and the Highland team for a job well done – really pleased with the result!
Highland Double Bay
Landlord review
over 1 year ago
5 stars for Lana at Highland Double Bay
Lana from Highland Double Bay is an absolute gem! Her professionalism, dedication, and warmth made renting our Rose Bay property a seamless experience. She kept us informed, found ideal tenants quickly, and handled every detail carefully. A true expert who was trustworthy, realistic in expressing her expectations and went above and beyond before, during and after the leasing process—thank you, Lana
Highland Double Bay
Landlord review
over 1 year ago
Highly recommended
Lana was the first to respond from a list of agents. From that time her communication and desire to help us find a tenant and provide valuable information was extremely professional, courteous and above all highly successful. We would not hesitate in recommending Lana and her team to anyone needing to find someone with these qualities for their property.
Highland Double Bay
Landlord review
over 1 year ago
It was a very professional experience
We were very happy with the staff who secured good tenants for our property. They were both very professional, knowledgeable and patient. They listen to everything we said. A very good experience all round.
Highland Double Bay
Tenant review
over 1 year ago
Next level agency
Lana and Claire were both incredible friendly, professional and helpful. They responded quickly to our many questions and were always happy to help. Thanks so much to both
Highland Double Bay
Landlord review
over 1 year ago
Outstanding Service and Commitment
I had an exceptional experience working with Will and the property management team at Highland Double Bay. Will went above and beyond to secure a great price and quality tenants for my property, ensuring I was kept updated every step of the way. His dedication, attention to detail, and proactive approach made the entire process seamless. I highly recommend Will and the Highland Double Bay team to anyone seeking reliable and top-tier property management services.
Highland Double Bay
Landlord review
almost 2 years ago
Seamless and professional
Nicole and Lana were fantastic to work with. They were professional and efficient in helping me find a tenant. Nicole provided clear step-by-step guidance, recommendations and timeframes to make the process easy and clear. The team have a good knowledge of the market and were proactive and timely in all their communications. I highly recommend the team at Highland!
Highland Double Bay
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