I have two properties that are managed by Image and for both properties the service levels have dropped to diabolical levels. It now takes about a week to receive responses to emails if they respond at all. Requests for maintenance quotes are simply ignored and I’m constantly having to chase up the property manager for things she hasn’t done. Staff are changing regularly which means more work to brief the new starters and more headaches as work doesn’t get done. As we’re looking at selling one of our properties, we were referred to one of their sales agents who also wasted our time by trying to get us to sell for about 30% below market value.

Image Property Aspley

star   4.9   (932 reviews)

Image Property's management of my property lease renewal process has been great. They were patient and helpful in explaining to me either via email or over the phone on what's happening. I get regular updates whenever anyone attended the viewing of the property with summarised comments on who they are. The agent also kept me updated on what the best next step to gain more traction on the viewing to attract more renters. Thanks to the team at Image Property!

Image Property Aspley

star   4.9   (932 reviews)

Nat and team team, always keeps you informed, are very friendly and willing to help with any enquires. They communicate regularly and make the whole property management experience easy for a landlord.

Image Property Aspley

star   4.9   (932 reviews)

Proactive with their work and continue to provide regular updates. Thanks.

Image Property Aspley

star   4.9   (932 reviews)

Very reactive to tenants' demands and proactive with adjusting rent, and attending requests from both Recommended

Image Property Aspley

star   4.9   (932 reviews)

Tayla, has recently taken my portfolio back over and acted with complete professionalism with clear understanding of a landlords hopes.

Image Property Aspley

star   4.9   (932 reviews)

Great service with good a clear communication and constant updates of my property/Tennant. And also having a website login to track all necessary information, keeps it easy when keeping records.

Image Property Aspley

star   4.9   (932 reviews)

Happy with the end result although communication lact a little bit. We ended up where we needed to be so happy with the result.

Image Property Aspley

star   4.9   (932 reviews)

This is my second property being managed by Image Property and their service has been excellent. Timely, accurate communication and all interactions have been professional and courteous. I would highly recommend the team to any looking for skilled property managers.

Image Property Aspley

star   4.9   (932 reviews)

Image Property have managed my property for a few years now and I have found them to be excellent in looking after my tenant as well as myself They ensure issues are resolved quickly and when the lease is due discussions start well before the due date to ensure I know if the tenant is renewing or leaving so a new tenant can be found

Image Property Aspley

star   4.9   (932 reviews)

I have been with Image now for a number of years and they have been great. The reports I receive are very thorough. The communication is always accurate, They have always had my best interest. The staff have been great and have kept me up to date with this property, I have been so happy with their service I have moved all my properties to Image.

Image Property Aspley

star   4.9   (932 reviews)

We live interstate so it can be difficult managing a Property from afar. There were no issues in finding a new tenant for our property. The entire process was seamless and didn’t cause us any interruption in rental income or any unnecessary around due to stress. Thank you so much.

Image Property Aspley

star   4.9   (932 reviews)