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Our reviews

  4.9  
1652 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, proactive, supportive, local expert, well-prepared, responsive, clear communication.
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Landlord review
Amazing Work
about 4 years ago
Amazing Work

Aspley was able to negotiate a near 10% increase on my rental income. Aspley presented 3 options to me in a simple and easy-to-read format. Well done Aspley!

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
What a Team
about 4 years ago
What a Team

We had another investment property in Melbourne managed by another company. After a few months with Image Property I changed my Melbourne property to be managed by Image Property as well. The correspondence from the Aspley Team and Portal access keeps the time that we have to spend worrying to a minimum. Other Property Management companies have constant employee movement with terrible hand-over procedures, even if our contact changes they have been thoroughly briefed on any outstanding issues or maintenance that is required. The above only comes from a well managed and disciplined Team and that is exactly what you will find when dealing with Image Property.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Great communication and patience through leasing process!
about 4 years ago
Great communication and patience through leasing process!

Monica was fantastic to deal with and kept us up to date from start to finish. Great patience working through the many applications to find us great tenants and getting the property secured quickly - I would happily reccommend.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Happy with their service
about 4 years ago
Happy with their service

They have done 3 rental renewals for me. All that seem reasonable given market conditions. Property never empty. They are prompt with their responses and dealing with any issues that arise.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Professional team
about 4 years ago
Professional team

We have found our dealing with Samantha and the team from Image properties to be excellent. Their commitment and communication to find us tenants has made our decisions making very easy. Highly recommend this company and the team.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Professional and helpful
about 4 years ago
Professional and helpful

We were recommended to Image Property to look after our investment property over 12 months ago. Our experience with the team has been faultless with regular updates, transparency in communication and always available to attend to any questions we may have. We hope to continue the partnership well into the future!

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Proactive and professional
about 4 years ago
Proactive and professional

I have been very impressed with Jack so far! He was very prompt following the unscheduled departure of our long term tenants, arranging advertising and inspections with a very quick renewal. He also organised a virtual work through for us as landlords, which was very welcome. Still very happy with image and looking forward to continuing to grow our portfolio with image over the years to come.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Not just PMs, these guys are consultants
about 4 years ago
Not just PMs, these guys are consultants

I've been with image property for years and couldn't be happier. Recently dealing with Jack who was able to consult me on setting the best price and what is happening in the local SE QLD market. Communication is also 10/10 and really gives me peace of mind.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Poor management skills and lack of communication
about 4 years ago
Poor management skills and lack of communication

Our property has suffered due to the lack of management and regular thorough inspections. Our property was left extremely damaged. The bond will not cover the damage and should of been resolved earlier. The tenants were allowed to stay in our property that they didn’t maintain to standard. The lawns were overgrown (knee height grass), holes were made in the wall, the door was chewed from the dog, carpet was ruined and smelt (needed replacing) from animal in the House, the floors were scratched, lights broken and the list goes on. This was only looked at and flagged when they handed the keys in. This should of been brought up at an inspection earlier on. We trusted the agent to do the inspections which were clearly not done properly. We pay a management fee weekly but the property was not managed. I’m disappointed that we are left with the mess. This was our home that we left neat, tidy and presentable only to walk through it to see it had been destroyed and misused. The carpets need replacing, door needs to be replaced and holes need repairing all of which we may be out of pocket for. We are hopeful that with new management the problems can be resolved and we don’t have to come across the same issues we have been faced with previously.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Property Management
about 4 years ago
Property Management

I couldn't be happier with Image and they way that they have managed my rental properties for the past 3 years.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Excellent service
about 4 years ago
Excellent service

Really pleased with all the services the Aspley team has been able to provide since we started renting our property in Mid 2021. The team has collectively a lot of experience and is very proactive to service not just me as a landlord but also my tenants and that balance is super important and what makes them so great.

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
Landlord review
Prompt communication
about 4 years ago
Prompt communication

I have dealt with image property for awhile now and I could not fault them. The team is excellent with communication, updates and market knowledge. Shanae is fantastic, if she can’t get hold of me on the phone she will leave a voicemail and drop an email, this gives me a chance to get back to her especially with the hectic life. She keeps me up to date with any maintenance issues , prompt leasing and renewal. It’s always a relief to know that someone is working so hard and really dependable

Image Property Aspley

Image Property Aspley

  4.9   (932 reviews)
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