Mark has been transparent and fair through the price negotiation process. Initially I worried he might lead me into a silent auction situation as the agreed price was complete at the evening before the open home. But Mark kept his promise on cancelled the open home. After I signed the contract,Naomi has been helpful. She was present in the buidling and pest inspection, called stright after the inspection to provide timely information. After I had questions on the building and pest report, she provided options on my side. At the same time, both Mark and Naomi maintained their impartiality. Hence I feel comfident they will get a fair price for me later if I ever wish to sale later. Finally, after talking to a few local rental management agents, I came back to Mark's team simply because they really offer the best service and pride themselves of it. As an interstate investor, I rather pay a bit more to have a relatively worry free experience.

Mark Rumsey



