I had loss of rent for about 3 weeks while the renting campaign has started a month ago. Since company had been changing managing agents frequently, it created lack of understanding of owner needs between the agent. It could have been rented earlier but there was lack of communication between agent and the owner. Agent would not pick up calls during this time and it was hard to explain things in email when I wanted to have thorough communication. I wasn’t expecting such a delay to get the right tenant. Upon rejecting few applications, agent then tried to understand what results are we looking for? This could have been avoided by having an understanding before starting the renting campaign.

Image Property West End

star   4.9   (178 reviews)

Kandace made everything really easy. Gave us the confidence that our home was in safe hands. Would recommend to anyone

Image Property West End

star   4.9   (178 reviews)

Kandace couldn't have done a better job leasing the property, all while smoothly handling the vacating tenants. In particular Kandace made the experience 10/10 through: - Expert market advice prior to the listing - Regular communication and updates - A general sense of professionalism that gave me complete confidence

Image Property West End

star   4.9   (178 reviews)

Friendly. Timely replies to queries. Pro-active initiative. Keeps me updated regarding my rental property. Deal promptly and effectively with issues.

Image Property West End

star   4.9   (178 reviews)

Very responsive, and communication was great. Took time to explain everything so i understood, and answered questions with great knowledge.

Image Property West End

star   4.9   (178 reviews)

I’ve had a great experience leasing through them. Communication has always been prompt, clear, and professional. Any questions or maintenance requests have been handled efficiently, and they’ve been approachable and easy to deal with throughout my tenancy. Overall, the process has been smooth and well-managed. I’d happily recommend them to other tenants. ⭐⭐⭐⭐⭐

Image Property West End

star   4.9   (178 reviews)

I have had this unit rented with Image for many years now and have found their service to be first class. Emily has continued this level of service and I would highly recommend Image to any of my friends or colleague. Efficient, honest and attention to detail. Keep up the great work you do..

Image Property West End

star   4.9   (178 reviews)

Really helpful in every aspect, thank you.

Image Property West End

star   4.9   (178 reviews)

Ian and the team made the whole process of engaging an agent to manage our investment property a seemless and easy process. Nothing was an issue and they found us a tenant quickly. Everything was organised on their end and the communication was faultless. Thoroughly recommend Image Property.

Image Property West End

star   4.9   (178 reviews)

I had a great experience with Image Property. I appreciated the team's regular updates and advice and detailed reports after each open home.

Image Property West End

star   4.9   (178 reviews)

The team at Image Property has been managing my property for over five years and has consistently delivered exceptional service. Zara, my current property manager, is an excellent communicator and always responds promptly whenever I need support. Each time I’ve needed to secure a new tenant, Zara and the team ensure there is no loss of rent between tenancies. I highly recommend Image Property to anyone looking for reliable and professional property management.

Image Property West End

star   4.9   (178 reviews)

Kirsty from image property has been nothing short of fantastic. This is our first time renting out a property and she was professional, informative, communicated well and explained everything in detail, to ensure the transition went smoothly for us. We could not recommend Kirsty at Image property enough to assist you with your rental properties.

Image Property West End

star   4.9   (178 reviews)