my property manager understand what i need and also very helpful in getting what i need from the agent as well as from the tenant.
Image Property West End
Our Property manager Kandace is awesome. Recently we had tenants request to move out of our place well ahead of the lease agreement. They where struggling with keeping up with the rent due to individual circumstances, somewhat out of their control and with the assistance of Kandace, they where able to pay their rent and we where able to assist them out and obtain new tenants very quickly. The process which could of been an absolute headache was very smooth, because of the way she managed the situation. Correspondence was quick and concise, she went over and above expectations contacting me on her days off to ensure we felt supported and got the result we where looking for, which we did. I would recommend Kandace to anybody looking for a great property agent.
Image Property West End
Ian Jung was a pleasure and excellent to work with when setting up our first investment property. Ian provided excellent strategic outlook, with displays of great communication along the journey and property manager advise as we went through the process of tenanting our first investment property. We look forward to working with Ian and the team at Image Property to continue providing best service to current and future tenants in our portfolio.
Image Property West End
Thanks Ian for your help in renting out our home. We are very happy with how quick the turnaround time was.
Image Property West End
Hello. It has been a great year with image property this year. I have been with the image property for last 5 years. They are always on top of everything. Easy to communicate and they are always happy to help. Thank you image property.
Image Property West End
Within 10 days of our daughter moving out of the apartment, they had organised a cleaner, held a an open day and we had a new tenant approved and moved in. All in the fortnight before Christmas. Natalie kept in touch during the process and was quite knowledgable about what we needed. Would use Image again.
Image Property West End
Very happy with the way Image Property is managing our property. The current tenants are not renewing their lease in January 2026 and once this was known, Emmy from Image Property Aspley arranged for the unit to be advertised where new tenants have already been signed up.
Image Property West End
The old tenants left before their lease expired and the unit was left in a mess. Emmy from Image Property Aspley arranged for the unit to be cleaned and bought back up to spec where new tenants have already been signed up to start a new lease before Christmas. While I do have to make a claim on my insurance, Emmy has been instrumental in providing me with condition reports, receipts and details to assist in making this claim. Very happy with her professionalism.
Image Property West End
Information was timely, appropriate and via email so easy to respond.
Image Property West End
We just wanted to say a big thank Ian Jung for all your help with our property. We truly appreciate the time, effort, and care you’ve put into everything — your hard work has made such a difference It’s been a pleasure working with you, and we’re so grateful for your support and professionalism throughout the process. Thanks again for everything! Warmest thanks, Emma and Caleb
Image Property West End
I recently entrusted my investment property to Image Real Estate, and I’m very pleased with the service. Ian was very professional and helpful, and he helped me secure a great tenant at the price I wanted. The whole process was fast and smooth, which I really appreciated. Highly recommended!
Image Property West End
Absolutely pleasant experience renting through Image Property and my consultant Ian Jung. Ian's expertise in the market was evident from our first meeting. He detailed the market analysis, leasing strategy, and the entire process. I deeply appreciate his proactive and professional management of pre-settlement inspection, leasing campaign, open home, short-listing tenants, and finalising the paperwork. He met in person with all potential tenants, prepared accurate shortlist, and handled everything with zero fuss. I have to mention that the whole process only took about one week time before settled with great new tenants. It’s a relief to have such proactive and dedicated support and I felt looked after at every step as a landlord. Highly recommend them for a stress-free rental process!
Image Property West End
