Our experience with James and his team from Impact was excellent. From the moment we put our house on the market, it was smooth and very professional… Jamie and John up front and very honest on how the market was going. Their market knowledge was so spot on. We had Deb and Alexi on house presentation, pictures of our home and advice, was so well prepared. So many positive comments on how good our property was presented. Then, Ronnie post sale has been excellent also .. Overall the sale went through without any problems, so happy after such a short time of property on market… Thank you James and team from Impact ..

James Merchan

star   4.9   (387 reviews)

I came to Impact after a previous sales campaign interrupted due to injury. James and the crew communicated promptly, progress of my renewed sales campaign. They did a great job to get my property sold to enable me to move on with the next chapter of life.

James Merchan

star   4.9   (387 reviews)

Great experience working with Impact realestae, John Merchan was a pleasure to work with, and helped facilitate the sale and purchase in a highly professional, friendly and communicative way. As was the other members of the team I dealt with, and would recommend Impact to friends & family.

James Merchan

star   4.9   (387 reviews)

James and Deb, actually the whole sales team made it really easy in a very stressful time. Would totally recommend the team. Thankyou guys

James Merchan

star   4.9   (387 reviews)

James and his team were very friendly and helpful, Ronnie in particular. Would recommend them to anyone wishing to sell their property.

James Merchan

star   4.9   (387 reviews)

James and the team were excellent. James was quick to respond to our initial enquiry and always returned calls promptly. The Impact team were all very professional, hard working and easy to deal with. They know the area really well and took the time to learn about our property in depth.

James Merchan

star   4.9   (387 reviews)

Working with John has been like gaining a new best friend. I really valued the time spent working with John while we purchased our first home together, and navigated the off the plan process that this involved. John painstakingly took his time to answer a larger number of my enquiries, well before we were locked into the purchase. John went above and beyond to find the answer to my questions regarding the property, an especially tiresome task for him given my attention to detail and multitude of details that I requested. I felt like I could trust John while navigating through this journey, as he was always approachable, sincere and supportive all the way through the purchase. I can’t wait for our new build townhouse to be completed in the coming weeks and share a glass of champagne together upon settlement. Such a great guy, and I’ll miss our regular professional working relationship. An A grade agent!

James Merchan

star   4.9   (387 reviews)

Adam was fantastic to deal with when selling my property. Always responsive to correspondence, and flexible with his time. His knowledge of the area helped in preparing to sell and the outcome was a quick sale at a great price. Would highly recommend Adam to anyone.

Adam Hanley

star   4.9   (134 reviews)

Adam is extremely professional, accommodating and worked hard to be available for questions whenever we requested. He was always prompt with his responses and went above and beyond to ensure we had all the information and inspections we required. Adam was honest and open from the beginning and we found comfort in his approach during negotiations!

Adam Hanley

star   4.9   (134 reviews)

Friendly, Professional and Prompt An excellent, pain free experience. I felt he had my best interests in mind. Happy to recommend him you anyone selling in the area.

Adam Hanley

star   4.9   (134 reviews)

Selling a home is such a daunting and overwhelming task, especially when it comes to selling the home of a loved one. My family and I are so thankful that we found Ben. Ben is caring, honest and down to earth, attributes that are so infrequently associated with Real Estate Agents. From our initial consultation all the way to settlement and beyond, Ben made the whole process stress free and dare I say simple. Not once did I feel like any of the decisions we made along the way were unnecessary or forced. Ben also assisted in arranging a local company to stage the home, and like him, reflected the same values and did an amazing job. He even went out of his way to return the keyring we had left on a set of keys after he handed the home over to the new owners, a very touching gesture. I would not hesitate to recommend Ben to any prospective seller, and when the time comes to downsize from our family home I know there is only one person that I will be calling.

Ben Cadd

star   5   (37 reviews)

Having recently purchased a home with Impact I can say that so far (settlement is yet to happen) the experience has been first class from start to now, including John, James and Ronnie’s customer service. The description was spot on, the price was fair and the service has continued on since then. Dealing with locals has been a pleasure. Thank you.

James Merchan

star   4.9   (387 reviews)