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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Knowledgeable, Approachable and Kind Agent
almost 3 years ago
Knowledgeable, Approachable and Kind Agent

James is very knowledgeable about the market and applies that knowledge to showcase our house. James is very approachable and kind, which makes him very understanding to our needs. He made the overall selling of our house a breeze.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Very Helpful and Very Professional
about 3 years ago
Very Helpful and Very Professional

My husband and I were extremely happy with Adam’s prompt response to our questions, and for helping us with our purchase. He was very helpful and very professional - we highly recommend him.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Agent Great to Deal With!
about 3 years ago
Agent Great to Deal With!

Adam was great to deal with. Very knowledgeable and always helped us as much as possible with any questions we might of had. Even on Bank Holidays!

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Exceeded All Expectations!
about 3 years ago
Exceeded All Expectations!

I had the privilege of working with Adam Hanley from Impact Realty during the sale of our home. His exceptional service, market expertise, communication throughout the process, professionalism and dedication were outstanding. Adam exceeded all expectations and I would highly recommend him to anyone hoping to sell their home.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Why Go Anywhere Else?
about 3 years ago
Why Go Anywhere Else?

The second time around with Adam selling a property - excellent service, great communication, great advice, why would we consider going somewhere else? Thanks Adam.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Agent Well and Truly Delivered
about 3 years ago
Agent Well and Truly Delivered

James was realistic in his price expectations for the property and was able to well and truly deliver. A quick sale with a good outcome for both myself and the purchaser was achieved. Highly recommend James and the Impact team to future sellers with a realistic attitude to the outcome that can be achieved.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Dealings Have Been First Class
over 3 years ago
Dealings Have Been First Class

Our dealings with Impact Realty Group has been first class. We outlined what we were looking for in a home, and they repeatedly came through with the goods. My wife and I agree that John Merchan was upfront, a no nonsense sort of guy and transparent throughout. We could not be more pleased with the service, nor our new home in Mount Eliza

John Merchan

John Merchan

  4.7   (30 reviews)
Buyer review
Responsive and Friendly
over 3 years ago
Responsive and Friendly

We actually dealt with John Merchan for our inspections. He was certainly available and friendly. Always responded to us in a timely manner, in fact we inspected our currently purchased home 4 times and each time he responded to our responses for independent inspection. The Impact R.E.Group overall have been a delight to deal with and we look forward to our final handover and enjoyment of our new home .

John Merchan

John Merchan

  4.7   (30 reviews)
Buyer review
A Thorough Professional
over 3 years ago
A Thorough Professional

James is a thorough professional

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Efficient and Professional!
over 3 years ago
Efficient and Professional!

We have been extremely impressed with James, Deb, and the team at Impact Realty Mount Eliza. Right from the first interaction they were efficient and professional throughout the whole process. His approach to determining the right and realistic pricing for the property gave us great confidence as we went to market. The support from the team in terms of styling, marketing & photos was invaluable and they kept the high level of support after the sale & with the buyer as well. Highly Recommend!

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Highly Recommended
over 3 years ago
Highly Recommended

Adam was outstanding, his knowledge of the market is extensive and his predictions were accurate. He worked hard and everything happened quickly. He secured the offer that resulted in the sale within two weeks. I will always go to Adam for future property sales, and I confidently and strongly recommend him to anyone in the Frankston South/Mt Eliza area considering selling.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Efficient, Professional and Great to Deal With
over 3 years ago
Efficient, Professional and Great to Deal With

The team at Impact were all very efficient, professional and great to deal with. We highly recommend them if you are selling or buying a property you can't go wrong!

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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