We are forever grateful how smoothly and efficiently Impact sold our house. We are very grateful it is over so quickly . all contacts through Impact were fabulous - the way Deb gave us clear direction with everything, from de cluttering to styling kept us focused and on a mission. We really appreciated you putting us on to all the necessary people such as the Window cleaner so, and Heath the gardener. All your contacts including Alexi, the photographer, the video people were reliable, polite, hard working and so efficient. We are very pleased we chose Impact and feel we were so fortunate the way James presented our Sale. and John and we felt like we were in secure hands. We are thrilled with our strong result. We certainly recommend Impact and the whole team. Kind Regards, Nicci & Dave

James Merchan

star   4.9   (387 reviews)

I highly recommend James for any sale of your property in Mt Eliza and surrounding areas. James and his team are extremely thorough, helpful and easy to deal with. They get the best results in a timely manner. A high level of detail and communication at all stages insures you are aware of where the campaign is at. Thanks again to James and his team for exceeding our expectations with a great result.

James Merchan

star   4.9   (387 reviews)

James and Deb are an outstanding team. They are honest, professional and get fantastic results. I couldn’t recommend them highly enough.

James Merchan

star   4.9   (387 reviews)

James, Deb, John and Ronnie were all great to Deal with. The whole experience was really satisfying for us. We visited several properties before deciding and each time James and the team went to great lengths to help us. Their knowledge of the area, the market and the houses was exceptional. We felt confident that the team at Impact would help us find the right property for us and they did and we couldn't be more pleased. We were delighted with all aspects of the service and would highly recommend the Team.

James Merchan

star   4.9   (387 reviews)

Ben was absolutely committed to the sale of our property. Even in a tough market, was able to get the result we were after. Fantastic communication throughout, honest and always kept us up to date

Ben Cadd

star   5   (37 reviews)

From the very start, we knew Ben was someone we wanted to work with. He was up front, provided realistic expectations about a difficult property market and was clear about the strategy he felt best for selling our unusual property. His communication was excellent throughout. He was courteous, easily contactable and we really did feel like we had a friend on side. We would definitely recommend Ben if you're looking for a personable and completely professional real estate agent.

Ben Cadd

star   5   (37 reviews)

We had a really nice experience with James and his team at Impact Reality. They were friendly, helpful and not pushy at all.

James Merchan

star   4.9   (387 reviews)

John Merchan was remarkably professional and personable throughout our engagement. He was clear and honest with all communication, while be responsive and sensitive to our needs. I highly recommend his as an agent.

James Merchan

star   4.9   (387 reviews)

We had a wonderful experience dealing with James, John and the team in the purchase of our property. They were clear and concise with theirs and the vendors expectations, and made the negotiations as seamless as possible. Great communication from start to finish and can’t recommend them enough

James Merchan

star   4.9   (387 reviews)

Hi all , we were considering selling and had a chat with James and the team. We were not staying at the property much and thought it may be time to sell. We did an off market sale. The team had the property sold within a couple of weeks and at the price we had asked for. Because the sale was off market, we had no expensive advertising and the fees payable to Impact were very fair.

James Merchan

star   4.9   (387 reviews)

I had recent experience in selling my home using the services of Ben Cadd from Impact Realty. This was only the second time I have sold a home and I was extremely anxious. Ben was nothing short of amazing. He clearly explained the process and regularly reported back to me. All of my questions, both by email and phone were answered promptly and nothing was too much trouble. Following the sale Ben has kept in touch to ensure that the after sake process was going smoothly. I would highly recommend Ben to anyone wanting to sell their home.

Ben Cadd

star   5   (37 reviews)

After dealing with a few of the agents down on the Peninsula whilst trying to buy a property he was fantastic and spent a lot of time giving us guidance and advice. James even took us on guided tour of Mt Eliza to show us around prior to making an offer. Hes a terrific agent!

James Merchan

star   4.9   (387 reviews)