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  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
A flawless selling experience As good as it gets
about 4 years ago
A flawless selling experience As good as it gets

From beginning to end I have experienced a very smooth efficient professional friendly and successful service from James and the whole team My house was priced appropriately to sell and it did in 4 days I received 4 offers The marketing plan worked creating a high level of interest and competition This enabled me to move forward with my life I was at all times treated respectfully listened to helped and supported A great result Thankyou Impact

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Very easy to deal with
about 4 years ago
Very easy to deal with

Dealt with John in person… all very easy. And with Ronnie over phone. Process was very painless !

John Merchan

John Merchan

  4.7   (30 reviews)
Buyer review
Very Professional
about 4 years ago
Very Professional

Ben was terrific to deal with and highly professional. He has excellent knowledge of the local market in Mornington and we both felt very comfortable dealing with him.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Professional, Prompt and Highly Recommended.
about 4 years ago
Professional, Prompt and Highly Recommended.

Highly professional, prompt and great result. Great communicator and was able to get back with any answers quickly. Will definitely use again.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Friendly, Professional and Reassuring.
about 4 years ago
Friendly, Professional and Reassuring.

Adam’s consideration of me throughout the stressful time of selling and his availability to always be there to answer my calls and my questions confirmed to me that he is the great agent I had read and heard about. He was friendly and professional to deal with. One time he said to me ‘Don’t worry, leave me to deal with that’ and it was extremely reassuring to hear that. He showed understanding and kindness as I parted with my much loved family home. I was kept in the picture 100% of the time.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Successful, Effective and Trustworthy
about 4 years ago
Successful, Effective and Trustworthy

We chose Adam Hanley to be our agent because of his record of successful sales in the Frankston South area. Adam brings his former experience as a builder into his eye for detail and gave us tips on how to best present our home for sale. He leads a great team who work together effectively and gives you the feeling that nothing is too much trouble. We felt we could trust Adam and valued his guidance and advice. Overall we had a great experience.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Outstanding Team
about 4 years ago
Outstanding Team

James, Deb, John and Ronnie are an OUTSTANDING TEAM. Their knowledge of the market, empathy, honesty and fast feedback can be absolutely relied upon. From gaining access with the tenant to prepare marketing material and using an off market/database approach, the house sold on an unconditional contract in 10 days. In a very challenging market, the house sold at the midpoint of the recommended range, Impact certainly deserve their Number 1 Rating as Best Agent.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
House sale
about 4 years ago
House sale

James and Ronnie were an amazing team to work with hassle free and professional service. Very pleased with the result as we sold on first open. We highly recommend their services.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Prompt With Responses.
about 4 years ago
Prompt With Responses.

Adam was prompt with responses and arranged a viewing for us when we were in Melbourne for the weekend.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Best Interests In Mind and Always Available.
about 4 years ago
Best Interests In Mind and Always Available.

Adam was instrumental in both the sale of our house and the purchase of our new home. I honestly felt he had our best interests in mind and was always available to answer questions. I wouldn't hesitate to recommend him to anyone looking at selling or buying.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Process and Professionalism Top Notch
about 4 years ago
Process and Professionalism Top Notch

James was really professional from start to finish. He supported us through the whole process which was protracted in the current market. He and the broader team was responsive and transparent throughout the process and kept me up to date with all developments. I would highly recommend James around the Mt Eliza area, his knowledge of the market is outstanding and as I mentioned his process and professionalism is top notch

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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