Ben’s biggest skills are his abilities to listen to vendors and give realistic expectations and be able to justify this with real facts. He keeps you in the loop all the way through, has excellent advice on preparing your property and let’s you make any big decisions yourself without the normally expected pushy sales jargon. I couldn’t recommend him highly enough, he said what he’d do and did what he said!
Ben Cadd
Thank you Adam for finding us our new home. It was refreshing to deal with an agent who was professional, kept us informed about properties that fit our criteria, and shared his vast knowledge of the local market. Adam communicated clearly and followed up on our enquires in a timely manner, which has continued throughout the sale process. The impact team were friendly and helpful, and it was a pleasure to find our family’s new home through them. We can’t wait to move in! I’d be happy to buy or sell through Adam and his team.
Adam Hanley
James and John were always professional and courteous. Their local knowledge and expertise facilitated a quick and hassle free sale! Highly recommend!
James Merchan
We could not speak more highly of our dealings with Adam ,he worked with us every step of the way to ensure we had a successful out come with the sale of our property. Adam went above and beyond to ensure we achieved the price we wanted his professionalism in accommodating us with open house times due to running a business from home . I would highly recommend Adam to achieve a positive sale for your Property.
Adam Hanley
From the very first day we met James he followed through on everything he promised he would. He time and time again went above and beyond to reassure us each step of the way through the selling process. Every time there was a challenge James was straight on the front foot to fix the issue and keep us well informed. He did everything he said he would and achieved a fantastic result for us. I Would not hesitate to use his services or recommend him to anyone looking for a great estate agent. Thanks James for the wonderful result.
James Merchan
We were beyond happy with the successful sale of our second property with James and his wife Deb. At all times we were kept informed and through challenging times with Covid, we felt at ease in their hands. Thank you!
James Merchan
James and Adam conduct their business with transparency and integrity. All agents should act in a similarly professional manner.
James Merchan
James is nothing but professional, knowledgeable and down to earth. My husband and myself chose to deal with James for these very reasons. The whole process of selling our first home from start to finish with James has been seamless and we would use him again for this very reason.
James Merchan
James Merchant James was extremely timely with his follow up and efficient in the sales and negotiation process. His professionalism really assisted in us being able to happily and successfully secure our preferred property. His market knowledge is exemplary.
James Merchan
James was professional and he was able to build strong rapport. Strong market knowledge of the area
James Merchan
James and Deb are very professional and excellent at what they do! I found them both great communicators and honest and that’s what you want when you trust them with your family home! So much so that we have bought another property from Impact and will continue to trust them with our future purchases.
James Merchan
Our experience with James and his team at Impact was overwhelming positive. From the beginning of the process when he sat down with us and went through the market overview we felt confident that this was an agent that used data analysis and an extensive knowledge of the area's trends to inform his decisions. We were very impressed with the marketing, in particular the digital marketing campaign, that we felt really reached the potential buyers that we needed to attract. James himself is approachable, professional and most importantly trustworthy and authentic. The only agent we would recommend from the area.
James Merchan
