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Our reviews

  4.9  
574 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Natalie goes above and beyond in every sense. She is undoubtedly the best in the business.
3 days ago
Natalie goes above and beyond in every sense. She is undoubtedly the best in the business.

Natalie went above and beyond to ensure the entire process of purchasing this home was as smooth and stress-free as possible for our grandfather. She wore many hats throughout the process, going far beyond what was expected to ensure everything was taken care of and that we had nothing to worry about. More than just helping him purchase a home, Natalie has played a huge part in bringing our grandfather back home after 10 years of living interstate. For our family, that means more than we could ever put into words. We will be forever grateful to Natalie for her dedication, compassion and everything she has done for our family. She has truly made this journey incredibly special, and we could not recommend her highly enough.

Natalie Kay

Natalie Kay

  5   (86 reviews)
Seller review
Quick and easy sale
7 days ago
Quick and easy sale

The team at Janelle Puppa Real Estate were very easy to work with. Great communication, prompt responses and always available to answer any questions. The sale of our property was very quick and easy, and the advice they provided was honest and considered.

Rogan Puppa

Rogan Puppa

  5   (1 review)
Seller review
Fantastic realestate knowledge.
8 days ago
Fantastic realestate knowledge.

Natalie was very professional, Always very punctual, Keep us informed of any enquiries, Very good negotiation knowledge. I would recommend her to anyone wanting to sell their property.

Natalie Kay

Natalie Kay

  5   (86 reviews)
Buyer review
Easy to deal with and got the job done.
16 days ago
Easy to deal with and got the job done.

We were incredibly impressed by Natalie Kay’s exceptional market knowledge throughout the home-buying process. Their deep understanding of market trends and the real estate industry helped us make informed decisions at every stage. We truly felt we had the best realtor guiding us through the process, ensuring we got the best deal on our dream home.

Natalie Kay

Natalie Kay

  5   (86 reviews)
Seller review
 Professional, knowledgable, transparent and hard working.
23 days ago
Professional, knowledgable, transparent and hard working.

At our time of sale, we looked at a few agents to sell our property. We decided to go with Natalie and are 100% pleased with our choice of agent. Natalie was prompt and professional and set things in motion straight away. She kept us informed and went above and beyond to promote our property with the photo shoot, advertising and open homes. We received weekly updates and trusted her to know her market. We are very pleased with our sale and outcome and thank her for her assistance, professionalism and commitment.

Natalie Kay

Natalie Kay

  5   (86 reviews)
Seller review
Best agents in Rushworth area
about 1 month ago
Best agents in Rushworth area

Natalie Kay and Janelle Puppa Real Estate were professional from the outset and always punctual. Tenacious in pursuing the sale of my unique property being in a very specialised market. Highly recommend Natalie Kay if you are selling your historical property.

Natalie Kay

Natalie Kay

  5   (86 reviews)
Buyer review
Patient and knowledgeable
about 1 month ago
Patient and knowledgeable

We appreciated all of Ella’s help in buying our first home! She was very patient with us as we had lots of questions and not much knowledge of how the process works. She was very knowledgeable and able to answer any question we had.

Ella Tennant

Ella Tennant

  4.9   (106 reviews)
Seller review
Excellent from start to finish.
about 1 month ago
Excellent from start to finish.

We couldn’t be happier with the service we received from Ella. From the very beginning, she was professional, knowledgeable, and incredibly dedicated to achieving the best outcome for us. Her communication throughout the entire selling process was outstanding. She kept us informed every step of the way, responded promptly to any questions we had, and made what could have been a stressful experience feel smooth and straightforward. Her expertise, attention to detail, and commitment to getting the best result were evident from start to finish. Thanks to her hard work and guidance, our property sold successfully, and we couldn’t be more grateful. We highly recommend her to anyone looking to sell their property. She truly goes above and beyond, and we’re so thankful for everything she did for us.

Ella Tennant

Ella Tennant

  4.9   (106 reviews)
Seller review
Excellent
about 1 month ago
Excellent

Couldn't be more happier with Ella and the team at JPRE, Ella kept us informed all the way through the process and work tirelessly to get a good result for both parties

Ella Tennant

Ella Tennant

  4.9   (106 reviews)
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