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  4.9  
2480 reviewsacross 43 different locations, showing 12.
Seller review
Highly Recommended
over 4 years ago
Highly Recommended

Once selecting Jas Stephens as the agency to sell our mother’s house in Yarraville, we were connected with Lily Durnan and Craig Stephens who worked in tandem as a great team. Reassuringly, from the beginning both displayed a very thorough knowledge of the broader and local housing market. Lily was our regular point of contact and was always a pleasure to deal with. At all times she was highly professional, friendly and accomodating, and no query was a bother to her. On a practical level she was able to give sound advice on the presentation of the property, and was meticulous in keeping us updated throughout the marketing campaign. Craig also touched base throughout the campaign and conducted the auction to which he brought his extensive experience and highly honed skills, and definitely achieved an outcome that the whole family was happy with. Given our positive experience, we would certainly use Jas Stephens again in the future.

Lily Lynch

Lily Lynch

  5   (95 reviews)
Seller review
Practical advice and great communication
over 4 years ago
Practical advice and great communication

We found Lily to be a very knowledgeable agent and appreciated her pragmatic advice and her responsiveness to any questions or concerns we had.

Lily Lynch

Lily Lynch

  5   (95 reviews)
Seller review
Great estate agent
over 4 years ago
Great estate agent

Lily is a REAL-estate agent, she doesn't try and sell you hopes and dreams, rather an honest and realistic approach that makes her a pleasure to deal with. Her communication is timely, consistent and factual. I've brought from Lily and sold with her. Both times have been extremely positive. I recommend her services highly.

Lily Lynch

Lily Lynch

  5   (95 reviews)
Buyer review
Outstanding
over 4 years ago
Outstanding

As a (now successful) buyer, I’ve dealt with quite a few agents recently. Lily has been a huge leap above everyone else. A real gem! She’s honest, transparent and professional. I would engage her in a second if I had a property in the area to sell!

Lily Lynch

Lily Lynch

  5   (95 reviews)
Seller review
Amazing communication
over 4 years ago
Amazing communication

Lily’s local market knowledge was second to none. Her advice from styling my property to the timing of opens was invaluable. She kept me informed at every stage. I first started talking to her about 12 months prior to the sale and she continued to keep in touch over that period. I am very happy with both Lily as an agent and also the overall service from Jas Stephens. Highly recommended.

Lily Lynch

Lily Lynch

  5   (95 reviews)
Seller review
John – We wish we had another property to sell with him!
over 4 years ago
John – We wish we had another property to sell with him!

We have known John professionally for a few years, when we requested a valuation several years ago, he was insightful about the value of our property and the area. We weren’t ready to sell then but his professionalism and demeanour gave us confident that we wanted to engage with him in the future. When it came time to selling, due to covid travel restrictions it was not possible to travel from interstate. John was willing and able to provide advice, expertise, and assistance in preparing the house for sale, which was exceptional. Selling our house with John was a pleasure, sure we got a great result but thanks to John we got an awesome result, well beyond our expectations and he did so with integrity, a pinch of humour and bucket full of professionalism. John represents the very best of real estate agents. he listens, he advises, you feel he has your back. If you’re looking to sell or need advice about selling your property – Talk to John.

John Galea

John Galea

  4.9   (324 reviews)
Seller review
John is so honest and pleasant to deal with
almost 5 years ago
John is so honest and pleasant to deal with

John was so honest and pleasant to deal with. During the appraisal he was very informative, and during the selling process kept us well informed about the market trends. He managed to source us painters at very short notice after our original painter pulled out. We sold during a bit of a dip in the market, but luckily John managed to get us the price we wanted. John made the whole process so easy.

John Galea

John Galea

  4.9   (324 reviews)
Buyer review
Knowledgeable & helpful
almost 5 years ago
Knowledgeable & helpful

Pleasure to deal with, and kept in regular contact throughout the process

Elise Nemer

Elise Nemer

  5   (179 reviews)
Buyer review
Great experience dealing with John and the Jas team
almost 5 years ago
Great experience dealing with John and the Jas team

John was a pleasure to deal with through the buying process. Standout was how he brought integrity and professionalism to the online pre-auction sale process which has been a challenge during the C19 pandemic. Thanks John!

John Galea

John Galea

  4.9   (324 reviews)
Buyer review
Professional service
almost 5 years ago
Professional service

Elise was professional and courteous and took me through the property features very well.

Elise Nemer

Elise Nemer

  5   (179 reviews)
Buyer review
Quality and integrity
almost 5 years ago
Quality and integrity

I’ve come across quite a few real estate agents over the years and John Galea is by far the stand out! Honesty, transparency, efficiency and communication are all of an exceptional standard. If I ever sell or buy another property I will definitely be ringing John for assistance. Thank you so much John, you helped make my dream come true for my boys.

John Galea

John Galea

  4.9   (324 reviews)
Buyer review
Above and beyond
almost 5 years ago
Above and beyond

A double settlement is stressful at the best of times but with someone like Elise on the job, it is much easier! No request was too much during the cooling off period and she always went above and beyond to meet our needs and help us achieve what was need. She was accountable, made decisions and continuously sought the best outcomes for us. I would choose her again for any transaction in future for her empathy and professionalism. Elise is a credit to her organisation. Thank you Elise!

Elise Nemer

Elise Nemer

  5   (179 reviews)
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