Exceeded above and beyond expectations! Experienced, local knowledge AND proven sales records..
From the moment our details were exchanged and contact established, the interaction and communication by Joe Murania from LJ Hooker Burwood exceeded above and beyond our expectations especially considering we are based interstate.
Joe came highly recommended to us with his proven record of servicing Burwood and surrounding areas, and it was soon evident that Joe's experience and local knowledge were well founded; he was able to provide us a sales campaign with realistic expectations and value-for-money advertising within a reasonable marketing timeframe. Joe's suggestions and honest feedback on the current trend reassured us that he was aiming for the best possible outcome with what was available to him (our property needed a lot of TLC).
Joe maintained regular and timely communications, he made every effort to return our emails, phone calls and text messages within a reasonable timeframe; essentially we trusted and relied on Joe to be our eyes and ears in Burwood. Joe's professional, approachable and calming can-do attitude was reassuring in an already stressful situation.
On behalf of my family and I, we would like to thank Joe for his patience and understanding in dealing with us regarding the sale of the Burwood property. We are pleased to say that Joe performed above and beyond our expectations in his role as real estate agent. Joe not only actively campaign our property, he interacted with various third parties (Burwood City Council, removalists and the person living in the property) on our behalf with integrity and respect to ensure a smooth transition right up to Settlement. Joe and the auction team worked hard to produce a most favourable outcome on auction day (above the reserve price!). We found Joe's open and honest approach to our queries as well as his passion to ensure all parties are looked after, is what reinforced our trust in him and LJ Hooker Burwood. We have no hesitation in recommending Joe and look forward to future dealings with him.