Rachael walked into our lives after pounding the pavement door knocking, with a brilliantly prepared package of our home and its potential if we were interested in selling. Her timing was perfect and we never looked back. What she presented in her research of our property and the surrounding neighbourhood combined with the market trends all wrapped up with her magnetic and genuine personality and easy to talk to conversation, made the decision to go to market the easiest and most timely outcome for us for 2021. Rachael was there every step of the way. She did what she said she would do. She backed up her promises, she followed through and returned every call and query we had in what was a stressful and anxious process for our personal circumstances. She even went as far as helping us prepare our yard and home for open homes offering her physical hands of sweat and tears on her weekend. No question was too silly, no ask too much. She made realistic suggestions to help us present our home in the best way we could to enhance our sale outcome. When it came time to negotiate and get us the price we were chasing she worked with both us the seller and the buyers tirelessly, but fairly. She gave us faith and realistic information and feedback. Rachael delivered on every aspect of our time together to get our house sold. Rachael is a true people person who connects with who you are and works with what she has so that each individual feels respected, listened to and valued even when she is faced with hurdles along the way. We are so grateful to her and Raine and Horne for the support and professional, but human touches they gave to us right up to the settlement day. A friendship made and a definate 100% + appraisal for R & R Cleveland. Thank you so very much.
Rachael Bennett
