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Our reviews

  4.9  
3630 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, supportive, honest, responsive, local expert, clear communication.
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Seller review
Karen was approachable, warm and friendly
about 6 years ago
Karen was approachable, warm and friendly

We chose Karen to sell our home because we felt comfortable with her the first time we met her. From our first meeting we were impressed with her professionalism and thoroughness to inform us of the market especially since we were a little apprehensive to sell because of COVID 19. She was also determined to get us the best price possible for our house. Her team was amazing, always friendly and ready to help. They always kept us informed of how things were going and reassured us along the way. We would definitely recommend Karen and her team to others.

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Seller review
Positive Review
about 6 years ago
Positive Review

Was pleased with the price and service in a very challenging time (covid 19 lockdown etc). Would certainly contact Karen, Mal and the team to sell other houses i have in SMS fund when the time comes to sell.

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Buyer review
Great Overall Experience!
about 6 years ago
Great Overall Experience!

Have nothing bad to say about my experience with LJ Hooker Cleveland, made the process easy and straight forward and they have been very accommodating. As a young first home buyer, I was overwhelmed to begin with and didn’t have much knowledge of the overall purchasing process but they answered all questions and helped out to ensure I was happy with what was taking place!

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Seller review
A pleasure to deal with
about 6 years ago
A pleasure to deal with

Karen is passionate about her job which reflects in every aspect of the sale process. Highly recommended if you are considering selling.

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Seller review
Great agent!
about 6 years ago
Great agent!

Nyree was persistent and steadfast in selling my home in a difficult market. Her team were great with communication and she was a strong advocate for me as the seller. Can not recommend her enough.

Nyree Ewings

Nyree Ewings

  4.9   (1217 reviews)
Seller review
After a quick sale not a good price.
about 6 years ago
After a quick sale not a good price.

It’s taken me a long time to write this review as it’s been playing on my mind. We saw Karen once, then our property was left with her staff, she did not attend the open homes. Lots of marketing mistakes such as advertising that our house was 10 years older than it actually was. We were promised all these things and then they were forgotten about. We were pressured to sell below what we believed it was worth to make a quick sale even though we were in no rush to sell and had very high interest in the property. Communication was terrible at times and not understanding whatsoever. We strongly felt they were working for the buyers rather than for us as the sellers and I will never forgive what happened.

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Seller review
Sale in Birkdale
about 6 years ago
Sale in Birkdale

Thanks to Karen and Ian Shortell. Ian and the team were extremely helpful and professional during the sale of my mum’s home during the difficult period of lockdowns etc. They continually went above and beyond and it has been a pleasure working with them. Best Regards Glenn

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Seller review
A pretty good experience in this world that has changed us all
about 6 years ago
A pretty good experience in this world that has changed us all

Karen made a great first impression to my husband & myself, a great communicator who also listened to our circumstances. Professionalism was shown at all times, which led to our confidence & faith that we could sell in a COVID market. Mal also was a pleasure to deal with keeping us informed & up to date. Overall the team is very well organized and would highly recommend.

Karen Renouf

Karen Renouf

  4.8   (660 reviews)
Buyer review
Fantastic customer service!
about 6 years ago
Fantastic customer service!

Corinne has given us exceptional service whilst looking for our property. Corinne is very professional, passionate for customer service, has fantastic knowledge of the My Cotton area and will go that extra mile for you! Corinne is fantastic at what she does and would highly recommender her!

Corinne Guterres

Corinne Guterres

  5   (454 reviews)
Seller review
Knowledgeable, Straight Talking, Friendly & Approachable
about 6 years ago
Knowledgeable, Straight Talking, Friendly & Approachable

Nyree, was excellent. The sale of the property was made simple and straight forward. All our questions were answered and any concerns addressed. I would recommend Nyree, and will use her for my next purchase in the area.

Nyree Ewings

Nyree Ewings

  4.9   (1217 reviews)
Seller review
Nyree is the epitome of professionalism!
about 6 years ago
Nyree is the epitome of professionalism!

We had listed our property at a time never seen before at the beginning of State Wide Lockdowns with COVID-19, there was alot of uncertainty and yet we still had 100% faith that our home would be looked after by Nyree and her team. Nyree has a wealth of knowledge, she knew and understood the area and what the buyers required when looking our home. Nyree and her team were always contactable, easy to communicate with and nothing was difficult. Nyree is dedicated to helping at every step of the way, and I would have absolutely no hesitation in recommending and or using Nyree in the future. Thanks for the support and all round great result.

Nyree Ewings

Nyree Ewings

  4.9   (1217 reviews)
Buyer review
Excellent all the way
about 6 years ago
Excellent all the way

very knowledgeable assisted in finding and purchasing the right property for us stuck with us through a couple of hiccups until contracts exchanged continued after thiswith good follow through service

Nyree Ewings

Nyree Ewings

  4.9   (1217 reviews)
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