We are really happy that we have made the switch to LJ Hooker over the last year. Cassandra has made finding new tenants a breeze. Thank you Cassandra for your efficient service and prompt communication. One thing less I need to worry about!
LJ Hooker Nerang
Professional, efficient and friendly service. Excellent to deal with and very prompt to respond.
LJ Hooker Nerang
Excellent market knowledge, patience with me as a 1st time homeowner and a team of professional and dedicated, will never forget Jane, Dean and team, thank you
LJ Hooker Nerang
Really polite easy to get along with this is with out a doubt the best realestate we have gone with
LJ Hooker Nerang
I find it difficult to get answers sometimes, follow up on property issues has been a bit challenging, was charged for a service when it was a neighbour at fault which still hasn’t been rectified even after multiple messages. Charged fees which I was unaware of. Tennants let dogs in the house, leaving it smelling bad even after the bond clean.
LJ Hooker Nerang
Very quick, very professional and extremely helpful.
LJ Hooker Nerang
Very helpful, thorough and friendly staff. Made the whole application process easy and stress free and kept me up to date throughout.
LJ Hooker Nerang
I found LJ Hooker to be willing and able to answer all my questions as I went through the process of renting out our home. They are highly professional. I would recommend working with them.
LJ Hooker Nerang
As soon as our requests went in they were answered! Also very helpful with any questions which is always appreciated when renting!
LJ Hooker Nerang
We had to move , first time in 12 years . To say we were anxious is an understatement . We viewed many properties. Met lots of property managers. Once we contacted Melissa at L.j.hooker nerang , our fears were set aside immediately, she went above and beyond to find a suitable property. No hassles, friendly, helpful and she doesn't realise what her help has done for us. Kind thanks to you all , Especially Melissa
LJ Hooker Nerang
We signed up with LJH Nerang last November, following a lot of research and meetings with a number of real estate agencies. Since the very start, Rachel Neylan filled in for our property manager and did an excellent job managing our property. She is professional, responsive, efficient and built a good relationship with our previous tenants who had been difficult to manage. Rachel was proactive, patient and fair. For a period of time, Rachel managed the difficult negotiations holding the tenants responsible to rectify various damages to the property. It was a stressful experience on our part as well while the tenants attempted different tactics to deflect responsibilities. I believe that managing these difficult negotiations is where the best skills of an experienced property manager lies as these negotiations are often fraught with negative emotions and could be more challenging than sales negotiations. Rachel demonstrated all the great qualities we hope for from a PM and more. More recently, Cassandra took over the management of our property. Her attention to details is amazing and is also an absolute pleasure to work with. After a challenging vacate process, Rachel and Cassandra found us new tenants in a short space of time. We are thrilled with the outcome. The new tenants wished to start the tenancy days after their application was approved. It was a rush to get everything ready. On the day when the entry condition was done, Cassandra wasn’t available, Michelle and Gareth helped out with the entry condition report. We went to the property to finish some maintenance work and were impressed by how thorough Michelle and Gareth were, noting down every detail of the property on one of the hottest days this summer. Everyone we have interacted with at LJ Hooker is friendly and professional. It’s a supportive and highly competitive team. Overall, we couldn’t be more satisfied with our choice to have LJH Nerang looking after our long term investment.
LJ Hooker Nerang
I have been using LJ Hooker Nerang since 2020 to assist with my rental property. I have found them to be professional, very responsive to all my emails and proactive when any issues arise. I would certainly recommend to friends and family (and have done so to colleagues living in same area already)
LJ Hooker Nerang
LJ Hooker Nerang
