It seems rare that an agent selling properties remembers discussions had during their open homes, remembers your family, understands what you are looking for from the types of properties you've inspected, and makes sure to let you know when they're hitting the market in a way that doesn't feel like they're "selling" you; but Karen and her team does. We looked at a few properties where Karen was the agent, and the recognition was always there; we felt understood. When we put an offer on a property and were outbid, Karen made sure to keep an eye out for something in a similar style. A few weeks later, when walking through a property of hers that we felt was not quite right for us, Karen took the time to quietly let us know of a new off-market opportunity that was in the final stages of preparation, paint etc. A few days later and we'd secured it before it had even hit the open market; stress gone, everyone happy with the price. Wonderful agent that actually cares.

Karen Renouf






