Our profile

Our reviews

  4.9  
353 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: reliable, great negotiation, supportive, honest, responsive, clear communication, local expert.
Was this helpful?
Seller review
A sincere and heart felt thank you!
29 days ago
A sincere and heart felt thank you!

We were in contact with Jim two years before we finally went to market with our property. He was in contact with us through that entire process, offering his guidance, advice, and knowledge. I'm 100% confident that he made the difference in getting us the price we arrived at, completely exceeding our expectations. Jim was always on hand, transparent with the process, and clear with his advice which made us confident throughout, especially as first time sellers. We couldn't have done it without you - thanks again for all your help Jim!

Jim Hall

Jim Hall

  5   (39 reviews)
Seller review
Super Efficient
about 1 month ago
Super Efficient

Richard recently sold our West Perth apartment. We began the process by googling the 3 best agents in the area. We then spoke with all 3 agents and Richard stood out. His knowledge of the area and his intentions on how to sell the apartment made our choice easy. We also had interactions with his team who were very approachable and efficient and overall a great team. We sold within the first week and very happy with the whole experience and outcome.

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Richard is most easy to communicate and always get a prompt response at any time of the day.
about 2 months ago
Richard is most easy to communicate and always get a prompt response at any time of the day.

Richard has excellent knowledge of the market to list the property at the most attractive price to draw a huge crowd to home open. He was able to achieve a premium price by his diplomatic negotiation. I am very well supported throughout the sales process with an excellent outcome. I would highly recommend Richard to anyone who is looking for an agent to sell their property because RICHARD IS THE BEST.

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Record breaking and prompt sale, cost-effective advice
about 2 months ago
Record breaking and prompt sale, cost-effective advice

I engaged Richard to tell a relative's apartment as their Administrator to fund their aged care costs. Richard was recommended the building manager and owner occupier Peter. I could also see that Richard's name was on multiple properties in the same building and West Perth in general. He visited the property promptly, have cost-effective advice (other companies insisted on staging for $5-10,000) whereas Richard recommended removing all furniture ($600) and managed to get a record price for a studio apartment in the building. Also, Richard refunded the unused portion of the advertising fees. Everything was included or he arranged/recommended a specific tradesman all for reasonable fees. Richard and his EA Max kept me informed throughout. Would definitely use again. Caroline

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Great agent, very professional, friendly and switched on.
3 months ago
Great agent, very professional, friendly and switched on.

Richard was great throughout the process. He knew the market well, had a ready list of buyers and we sold within a couple of days of our first home open (for far more than I had anticipated). His communication was great as well as the team he has built up around him so the whole process went very smoothly.

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Excellent communication throughout
3 months ago
Excellent communication throughout

Richard was very easy to deal with, the whole process was easy and smooth and I would recommend him and his team to anyone looking to sell. Everything was actioned promptly, the portal provided excellent updates and Richard always touched based with anything we needed to know along the way - although this wasn't very long as he secured us a sale within days of listing! Thanks Richard (and Max) for all your help!

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
West Perth unit sale
3 months ago
West Perth unit sale

I engaged Richard to sell my investment property in West Perth, choosing him based on his outstanding track record — he had sold the highest number of units in the suburb, achieved the strongest average sale price, and maintained the lowest average days on market. From the outset, Richard and his associate, Max, went above and beyond. They seamlessly coordinated with the leasing agent at the end of the tenancy, arranged for furniture removal, organised painting, and ensured the property was presented at its absolute best prior to sale. As I no longer live in Perth, their proactive approach and attention to detail were incredibly reassuring and greatly appreciated. The team also handled staging and professional photography, and the final presentation was exceptional. Once launched, the property sold almost immediately — and at a price significantly higher than initially anticipated. I would highly recommend Richard and Max to anyone looking to sell their inner Perth unit.

Richard Self

Richard Self

  4.9   (312 reviews)
Buyer review
Couldn’t be happier
3 months ago
Couldn’t be happier

Jim couldn’t have made the process easier, very professional and easy to deal with. Highly recommend!

Jim Hall

Jim Hall

  5   (39 reviews)
Seller review
Exceptional Result with Professionalism from Start to Finish
3 months ago
Exceptional Result with Professionalism from Start to Finish

I had an excellent experience selling my property with Richard Self. He has a deep understanding of the local market and provided clear practical advice on strategy, pricing, timing and presentation of the property. Richard’s communication throughout the campaign was outstanding with regular feedback and availability to answer questions. Most importantly Richard negotiated a strong result and managed the entire process with professionalism. I do not hesitate to recommend Richard to anyone looking for a results-driven agent who is organised, knowledgeable and genuinely committed to obtaining the best results.

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Very professional
3 months ago
Very professional

Great to work with very proactive and a pleasure dealing with him

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
Fantastic agent, fantastic result
4 months ago
Fantastic agent, fantastic result

We had a great experience with Richard and his team. He knows the area inside out, was very thorough, and worked hard to get us a fantastic result. We were extremely happy with the final sale price and the service we received.

Richard Self

Richard Self

  4.9   (312 reviews)
Seller review
So patient, reassuring and knowledgeable.
4 months ago
So patient, reassuring and knowledgeable.

Selling the property my late husband and I had invested in nearly a quarter of a century ago was a very big decision for me and my family. Jim was incredibly patient throughout the process. He shared his extensive knowledge of the western suburbs property market and consistently instilled confidence. He secured a great result with the least amount of stress possible. If you’re thinking of selling in the area, give Jim a call — I’m sure you’ll be as impressed as I am.

Jim Hall

Jim Hall

  5   (39 reviews)
1 - 12 of 353
Mack Hall Real Estate in association with Knight Frank
Contact Mack Hall Real Estate in association with Knight Frank
What information would you like?
© 2026 RateMyAgent