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Our reviews

  4.8  
926 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, local expert, well-prepared, clear communication, responsive.
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Tenant review
Tenant engagement with the Marriott Lane RE property management arm
almost 2 years ago
Tenant engagement with the Marriott Lane RE property management arm

The experience from initial contact to the exchange of property keys was clear, concise and efficient. The team led by Matt Hanlon executed the processes in a pleasant manner and I rate the organisation highly based on my experience so far. Well done to them.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Very kind and helpful!!!
almost 2 years ago
Very kind and helpful!!!

Agent is always helpful, friendly, quick response, cares a lot. I didn't expect how nice real estate agent is. I appreciate their assistance.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Very positive first impression
almost 2 years ago
Very positive first impression

From the first moment, we were very impressed with Shant. He quickly responded to all of our enquiries and communicated with the related parties. We wish we could have had as professional agents in the past as Shant.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Landlord review
Very professional company to deal with
almost 2 years ago
Very professional company to deal with

Matthew Hanlon has managed my property for many years.His knowledge of the rental market and professional way he deals with Tenants and communication to all parties is why Marriott Lane are way out in front of other Real Estate agents

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Good experience
almost 2 years ago
Good experience

Good experience, Good communication

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Good Responsiveness and clear communication
almost 2 years ago
Good Responsiveness and clear communication

We really liked clarity in communication and clear instructions provided during the process of Renting the property. Shant was available to answer our questions quickly and he also provided all necessary details. The staff members are very courteous and helpful.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Landlord review
Usual excellent service
almost 2 years ago
Usual excellent service

Trouble free, efficient and trustworthy

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Landlord review
Great communication & professionalism
almost 2 years ago
Great communication & professionalism

We were promptly informed by Shant when the tenant decided to break their contract early. Shant explain to us the current market conditions and the process of finding new tenant. He keeps updated us the potential new tenants. Even when he had a short break for few days, his co-worker had call us to update the progress of finding new tenants. We are very happy with the service provided by the team there.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Great Customer Experience
almost 2 years ago
Great Customer Experience

We have recently rented a unit in Crows Nest and organised everything from 5 hours away. Shant made the experience so easy and his an absolute pleasure to deal with. Highly recommended!!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Tenant review
Basic and important things for the property are not functional.
almost 2 years ago
Basic and important things for the property are not functional.

I am struggling with multiple items that are faulty in the unit. Multiple emails with pictures and concerns have been shared; however, we are being asked if we made them faulty. We reported the problems within 48-72 hours of moving. The lights are faulty, the locks are faulty, and the intercom doesn't work, among other things. I am appreciative of the fact that the agent is trying to help, however, some items are time-sensitive and it would be very helpful if these are sorted ASAP.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Landlord review
High standard of professionalism
almost 2 years ago
High standard of professionalism

We have been very happy with the team at Marriott lane who have managed two properties of ours for many years. Shant has provided an excellent service to us.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
Landlord review
Exceptional market knowledge
almost 2 years ago
Exceptional market knowledge

We are very grateful to Sabine who managed to help us find the right tenant for our property. Her market knowledge, professionalism and support is exceptional!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (311 reviews)
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