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Our reviews

  4.8  
926 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, local expert, well-prepared, clear communication, responsive.
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Tenant review
Prompt but treat tenants with disdain!
over 7 years ago
Prompt but treat tenants with disdain!

We had no problem with them responding quickly to issues arising at the house, it's just when it came to emails and verbal exchanges, the words used were unnecessary and unhelpful "put downs". There were inaccurate expectations about us being responsible for mowing the council verge, and getting rid of paint cans and rubbish left behind by a handyman. The level of arrogance by one agent was breathtaking!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
What an Amazing Team!!
over 7 years ago
What an Amazing Team!!

This team of agents are great. I purchased a property from Stuart and Stephen from Marriott. I found both of them to be incredibly professional, yet also very personable and friendly. I later engaged Shant from Marriott to lease out the property. He was able to find a tenant with just one open. Shant is also really professional, honest and great to deal with. I definitely recommend this agency. They won't let you down.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Always Great Service!
over 7 years ago
Always Great Service!

Matthew Hanlon manages my investment property for me and I honestly could not ask for a more helpful and contentious manager! Would recommend him and Marriott Lane to anyone looking for a Property Manager.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Efficient, prompt and client-focused agent.
over 7 years ago
Efficient, prompt and client-focused agent.

Matthew Hanlon is gentle and easy approachable, but also a firm decisive property management agent in looking after client's interests. His on-line advertisement was well-written pointing out all distinctive of my property only having a brief inspection to the property...that shows Matthew is an experienced property agent and attentive to details. Overall, a job very well-done.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Outstanding service
over 7 years ago
Outstanding service

We engaged Georgie from Marriott Lane to let our unit at Kirribilli after another agency had let us down. What a contrast - we couldn't be happier with the service Georgie has provided. She is knowledgeable, proactive, always follows up and keeps us fully informed. We would have no hesitation in recommending her to prospective clients.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Professional and Innovative
over 7 years ago
Professional and Innovative

Matthew Hanlon has been looking after our properties for many years. He is straightforward, efficient, and very experienced. We are really pleased with his professional service, in particular, his ability to deal with difficult tenants and his tenacity in managing property repairs. In addition, we also like the fact that the agency has adopted a very innovative routine inspection solution by providing videos along with the standard routine reports. We highly recommend him to others!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Innovative and skilful agent
over 7 years ago
Innovative and skilful agent

We have now used Marriott Lane and Matthew as our property manager for over 10 years, and it is based on Matthew’s skills and experience we have been able to keep our flat since moving overseas. Matthew doesn’t just understand what an owner needs but constantly over exceeds our expectations in regards to viewings, improvments and dealing with the strata on our behalf. His update are innovative and the next generation of property management. In addition to this we also enjoy the newsletter and general updates we get from Marriott lane as it gives us an update on the general market.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Tenant review
Great agency
over 7 years ago
Great agency

The agency is very responsive and helpful, very happy with the service I receive from them.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Tenant review
Great Agency
over 7 years ago
Great Agency

I was impressed with the prompt response and service from inspecting the property, sending me the Application for Tenancy forms, accepting our Tenancy Application and organising my signing the Tenancy Agreement. Thanks to Matt Hanlon and Daniel Boys for their great service.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
Landlord review
Great Agency
over 7 years ago
Great Agency

We have experienced a very responsive and expert team in our dealings with the Marriott Lane Agency over some years now. The day to day units tenancy trouble shooters are Shant, Property Manager, and Christine for Admin and Accounts. When needed, there have been specialist local market appraisals from the Principal Wayne Marriott and Stuart Howard re Sales.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (312 reviews)
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