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  5  
573 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, responsive, reliable, supportive, clear communication, local expert.
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Seller review
Outstanding result through professionalism, honesty and tireless effort
3 months ago
Outstanding result through professionalism, honesty and tireless effort

Our experience working with Ahmad Basam was exceptional from beginning to end. From the very first meeting it was clear that he had a deep understanding of the local market and a well-thought-out strategy for achieving the best possible result. He took the time to explain every step of the process clearly, which gave us a great deal of confidence and made what could have been a stressful experience feel very manageable. What really set Ahmad apart was his level of commitment and professionalism throughout the campaign. His communication was outstanding — he kept us consistently updated after inspections, followed up diligently with buyers, and always provided honest and thoughtful feedback. We always felt fully informed and knew that he was actively working behind the scenes to generate interest and momentum. Ahmad’s negotiation skills were particularly impressive. He handled discussions with buyers calmly and strategically, and it was clear that he was focused on securing the best possible outcome rather than simply pushing for a quick sale. His attention to detail, persistence, and genuine dedication to his clients made a significant difference. By the end of the process we felt incredibly grateful to have had Ahmad representing us. The result he achieved exceeded our expectations, and we strongly believe his expertise, hard work and integrity played a major role in that outcome. We would recommend him without hesitation to anyone looking for an agent who is knowledgeable, trustworthy, and truly committed to delivering outstanding results for his clients.

Ahmad Basam

Ahmad Basam

  5   (31 reviews)
Seller review
5-Star Review for Ellen!
6 months ago
5-Star Review for Ellen!

🌟Ellen – where do I even begin? Calling you an "agent" doesn't quite cover it. You were the MVP of my entire home-selling experience. Think: part strategist, part magician. You took the weight off my shoulders and turned a daunting "to-do" list into a seamless "all-done" checklist. Your eye for staging and your knack for marketing made my property shine online and in person. But the real magic was in your partnership. You never left me guessing; you were my guide, my translator, and my champion at every turn. The result? A sale that felt not just successful, but right. So, to anyone reading this: if you want an agent who combines razor-sharp skill with genuine heart, your search ends with Ellen. She’s phenomenal. With huge thanks, Weiwei Luo

Ellen Xu

Ellen Xu

  5   (4 reviews)
Buyer review
Fantastic Service and Support
6 months ago
Fantastic Service and Support

Ellen has been an absolute pleasure to work with. Ellen is very knowledgeable and experienced and very kindly took the time to explain the purchase process and has fully supported me at each step, providing updates at all points. Ellen provides timely and clear communications and has been highly supporting during the purchase process. Thank you so very much Ellen for all your support and professionalism to date, I would highly recommend anyone wishing to purchase to have Ellen work and support you during the process.

Ellen Xu

Ellen Xu

  5   (4 reviews)
Buyer review
Great agent - fair negotiator and genuine
6 months ago
Great agent - fair negotiator and genuine

Stephen was a pleasure to deal with when purchasing our new home. He was down to earth, friendly and straight forward. He was accommodating in the settlement period with any questions we had. I would recommend him to anyone buying and selling a property.

Stephen Tesoriero

Stephen Tesoriero

  5   (53 reviews)
Seller review
Successful venture
6 months ago
Successful venture

Coming from a long sales and marketing background, I initially thought this knowledge could play a part in the Marshall approach to selling my property. However, the approach by Jess and the whole Marshall team showed how their market knowledge, professionalism and warmth shone through resulting in a Win.

Jessica Liu

Jessica Liu

  5   (317 reviews)
Buyer review
Excellent experience working with Jessica Liu
6 months ago
Excellent experience working with Jessica Liu

As a buyer's agent, I had an excellent experience working with Jessica Liu during the purchase of 31 Bayswater Road. Jessica was professional, responsive, and genuinely committed to ensuring a smooth transaction. She communicated clearly at every stage, promptly answered all questions, and provided accurate information that helped me make confident decisions. Jessica coordinated efficiently with all parties involved, making what can often be a stressful process feel seamless and well-managed. Her friendly manner, attention to detail, and dedication to achieving a positive outcome for both buyer and seller truly stood out. I’m very pleased with the overall experience and would highly recommend Jessica and The Marshall Group.

Jessica Liu

Jessica Liu

  5   (317 reviews)
Buyer review
Great experience
6 months ago
Great experience

Stephen was very knowledgeable and was able to guide us through the process using great communication skills. The process was made less stressful thanks to the clarity and transparency Stephen was able to provide. Great experience overall.

Stephen Tesoriero

Stephen Tesoriero

  5   (53 reviews)
Seller review
Couldn’t Ask For A Better Agent
6 months ago
Couldn’t Ask For A Better Agent

Stephen Tesoriero was outstanding throughout the sale of my home. From day one he was dedicated, hardworking, and incredibly thorough. His guidance on preparing the property made a real difference, and his communication was always clear and honest. What impressed me most was Stephen’s genuine desire to achieve a good deal for both buyer and seller — a rare quality. He handled every part of the campaign with professionalism, positivity, and enthusiasm. I would confidently recommend Stephen to anyone looking to sell.

Stephen Tesoriero

Stephen Tesoriero

  5   (53 reviews)
Buyer review
Highly recommend- seamless buying experience from Jessica
6 months ago
Highly recommend- seamless buying experience from Jessica

My partner and I have always loved architecture and real estate, so when it comes to buying or selling, we know how important the right agent is. Buying this house was quite impulsive — we hadn’t planned to purchase anything, but the moment we walked in, we fell in love. It immediately put us in a unique position compared to other buyers, because we weren’t looking at anything else. This was the one. And because of that, we knew the agent would play an essential role. From the very beginning, communication with Jessica was spotless and smooth. We were completely transparent with her about our situation, and every question we asked was addressed without delay. She created a clear, open channel between us and the vendor that made the entire process feel grounded and honest. What truly stood out, though, was the genuine care she showed. Jessica understood the emotional weight behind our decision, respected the trust we placed in her, and guided us with professionalism and heart. Thanks to her, what could have been a stressful, uncertain experience became exciting, reassuring, and ultimately unforgettable.

Jessica Liu

Jessica Liu

  5   (317 reviews)
Buyer review
Fantastic Agent! Very glad to have had Kate
6 months ago
Fantastic Agent! Very glad to have had Kate

When our first purchase fell through Kate kept in touch making sure we didn't miss properties coming on the market, even when they weren't hers. 6 months after we found the right place and Kate was very efficient in ensuring we got to make it our home Highly recommend Kate!

Kate Wexler

Kate Wexler

  4.9   (268 reviews)
Seller review
What an experience!
6 months ago
What an experience!

Tom always had a great and professional attitude in selling my house. I’m was very impressed by his constant communication keeping me informed every step of the way.

Tom Lintott

Tom Lintott

  5   (7 reviews)
Buyer review
Great experience
6 months ago
Great experience

We had a great experience with Ahmad. He helped us find our new home and we are very happy! He knew exactly what we were after and found it for us!

Ahmad Basam

Ahmad Basam

  5   (31 reviews)
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