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Our reviews

  4.9  
1054 reviewsacross 35 different locations, showing 12.
about 7 years ago
Great service and professional advice!

Thank you so much for your great service and professional advice! We have recently sold our property in Carlingford with Wayne, Teena and Steven Xie in McGrath Epping. We chose Wayne and Teena because of their professionalism and expertise in the local market. It’s such an excellent experience working with them. From the initial meeting to setting tailored styling and marketing strategy, from getting feedbacks after open homes to negotiating with interested buyers, Wayne and Teena ’s outstanding communication skills and honest opinion helped us make the right decision in a tough market. We would like to take this opportunity to thank Wayne, Teena, Steven and the team. We sincerely appreciate your professional advice, friendly service and great support. We highly recommend Wayne and his team to anyone who wants best outcome from selling their property.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
True professional

We chose Betty to be our agent as she has considerable experience in the North Epping/Epping market. We found her to be very giving of her time, happy to discuss options and let us take some time to consider them, and honest in her appraisals. We found the experience of selling our house to be more hassle free than we dared to expect. I would highly recommend Betty to potential sellers.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 7 years ago
Thoroughly professional and personable.

While preparing to sell my property I asked several agents to peruse the house and provide feedback including marketing strategies. I then had meetings with those that were most impressive. On interviewing Betty it became very obvious what a thoroughly professional and experienced agent she was. Her extensive knowledge of the local real estate scene, successful marketing strategies, selling history, impressive communication skills and her personable demeanour were very evident and made my choice of agent very easy. Further investigation revealed just how respected and well known Betty is not just on a local level but nationally. Her analytical skills and employment of relevant statistics have been the subject of presentations she has been asked to be give at National conferences. Once our campaign was under way, I was impressed that each member of Betty’s eight person team introduced themselves to me and were all involved in every aspect of selling the house. Whenever I have sold a property before, I have only ever had two agents working for me. Indeed two agents is the norm. Having a whole team working at selling the house was hugely beneficial and I would like to personally thank each one of the team for their energy, commitment and professionalism. At all stages of the campaign, I was informed of progress and meetings were held with Betty including a strategic one prior to auction. In the future I will use Betty Ockerlander and her team and I would highly recommend them to anyone considering selling their house.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 7 years ago
No hesitation in recommending them

Over the past ten years I have had several dealings with Wayne and Teena Vaughan when they have acted for me buying and selling properties. I can’t speak highly enough of their professionalism and the results they have achieved. In the present property climate it is a buyer’s market. Nevertheless they have recently sold a property for me at a price that exceeded my expectations. I have no hesitation in recommending them to any buyer or seller who wants to achieve an optimal result

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
Betty and team provided exceptional service for our sale

Betty provided us sound advice and confidence with the selling process. We picked the right price guide and as a result generated good momentum for our sale. Very pleased with Betty and the team and would definitely recommend.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 7 years ago
I felt very confident and at ease

After almost 52 years in my home it was time to sell and move on. As I am on my own I had no idea who to choose to do this for me. My friends at my bowling club had used Wayne and Teena and their team to sell their homes for them and encouraged me to phone Wayne and Teena. I am so happy I did. The whole team were very professional but still very caring, friendly and helpful. I had weekly reports on all open houses and advertising and weekly meetings with Wayne and Teena. I felt very confident and at ease with their ability to achieve the best result for me in this very tough market and a complete trust in them and their team in the way they do business. In less than 4 weeks my house was sold without a lot of stress. I would encourage anyone who wants to sell their home to use Wayne and Teena and their amazing team. Wayne and Teena support many organizations in our community and are much appreciated by the way they support my bowling club. Thank you so much Team Vaughan.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
Wayne Vaughan and his team’s high level of professionalism and expertise

Selling our home of nearly 20 years was not an easy decision. However, due to Wayne Vaughan and his team’s high level of professionalism and expertise the process was rather painless. We were patiently guided throughout the short campaign, receiving prompt and informative communication and feedback from the market after each open house. At the same time, we always felt that our needs and opinions were respected. We felt that Wayne went above and beyond with his tireless efforts to achieve a result that we are very happy with. We would not hesitate in recommending the services of Wayne Vaughan and the team from McGrath Epping.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
They achieved a great result for us in a tough market.

We’ve watched them in action in the Eastwood area over many years, and that plus the strong recommendations from friends who had sold with them, meant we were assured they were the agents for us. From our first meeting, the appraisal, the marketing plan, the advertising, the Open Houses and their attention to detail, we knew we were in good hands to get best result when selling our family home of over 31 years – and they did! Always thoroughly professional and with great knowledge and experience in the field, as well as being personal, positive and helpful, Wayne & Teena guided us through the process as our partners. They also assisted us with styling and challenging issues such as Pool Compliance. They achieved great interest online and numbers at inspections and we were given the important feedback and advice along the way. They SOLD our home to a young family that are sure to enjoy it as much as we have. Thank you again Wayne & Teena and the team at McGraths Epping.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
We have just sold our home with Wayne and Teena, and couldn’t be happier!

The thing we love about property is regardless of the market, people still buy and sell. We have just sold our home with Wayne and Teena, and couldn’t be happier. We know especially in a tough or changing market you can leave no stone unturned. With Wayne and Teena guiding us, not only did our home look amazing, it sold! We are so grateful for their professional approach, honest feedback and amazing attention detail. It was great peace of mind as we had relocated interstate. We would also like to thank Sam and Stephen for their work too. Sam’s ‘can do’ attitude was very much appreciated. The whole team were a pleasure to work with.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 7 years ago
Smart, hardworking professional

Betty’s commitment to getting a great result for us was impressive. Excellent communication. Energetic, enthusiastic and optimistic in a tough market. Very happy with our choice.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 7 years ago
Professional and helpful

We had a very good experience with selling our property through Betty Ockerlander and her team at McGrath Epping. She gave us sound advise with what was needed to get the property to a saleable condition and was honest and forthcoming with the reality of current market conditions. She and her colleague worked extremely hard to procure a sale which myself and my family were very pleased with.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
over 7 years ago
Able to provide an excellent result in a very challenging market

We would like to thank your team for the professional approach towards the sale of our property. Prior to the sales campaign your team came highly recommended to us by friends and family, we cannot explain how pleased we were with the whole approach, we were always updated on a regular basis, kept up to date with arrangements, helpful towards difficult situations, including the excellent service, support and comfort. Team Vaughan was able to provide an excellent result in a very challenging market. All the team members were a pleasure to deal with, effective, prompt in response and by far surpassed my expectations, not to mention the experience and knowledge in the local market. Your team always came across as genuine and sincere, making me feel like family and not just another number. In conclusion, I do not hesitate in recommending all the staff from the team Vaughan.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
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