We knew we had selected the right property manager when we were called on a Saturday morning about a collapsed ceiling. We lodged a claim with our insurer straight away and let McGrath take care of the rest. Later that evening we received a follow up call from our manager Carley to update us on the situation. Thanks for the great service!
McGrath Geelong | Newtown Property Management
I recently went through the rental process for this property, and I was thoroughly impressed with how smooth and efficient everything was. Rajesh and his team provided all the details I needed well in advance. I appreciated that they were responsive and answered any questions I had quickly which made me feel comfortable and confident in my decision. The contract and terms were clear to understand. I would highly recommend McGrath Geelong. Thank you
McGrath Geelong | Newtown Property Management
From day one of us viewing the house until now we move in this week the communication has been fantastic we asked for things to be fixed and they where done promptly the agent makes everything feel easy
McGrath Geelong | Newtown Property Management
We wanted to take a moment to share our feedback regarding McGrath’s services. We were very impressed with your extensive market knowledge. It was clear that you have a strong understanding of the local market trends and property values, which gave me confidence in the decisions I was making. Your communication throughout the process was also excellent. We appreciated how promptly and clearly you responded to our inquiries, and we felt well-informed every step of the way. It really helped us feel at ease knowing that we were kept in the loop at all times. Furthermore, your professionalism made the entire experience smooth and stress-free. You were approachable, respectful, and handled everything with great attention to detail. We felt supported throughout the process, and your dedication truly stood out. Thank you again for your help. It was a pleasure working with you, and we would certainly recommend your services to others.
McGrath Geelong | Newtown Property Management
I have rented through McGrath Geelong for five years and am happy to be continuing with them in our next home. Replies to our questions via email during the application process was the same day, lessing the stress of moving! Thankyou McGrath team. See you soon.
McGrath Geelong | Newtown Property Management
Perfect transition, all communication was prompt, easy to follow & courteous. As a tenant couldn't ask for better. McGraths have made a stressful time far easier.
McGrath Geelong | Newtown Property Management
I’m incredibly pleased with the service I received from McGrath Geelong.
McGrath Geelong | Newtown Property Management
My agent Raj is easy to deal with. All my questions were answered in detail and my application went really quick and smooth from the query to being approved by the owner.
McGrath Geelong | Newtown Property Management
Due to the sudden death of a work colleague, I had to relocate from Melbourne to Geelong for work asap. I was despairing as I was applying for plenty of rentals, I met all their criteria, supplied all the necessary documentation, I had a proven track record as a excellent tenant but I heard nothing from many agents ...not even giving me the courtesy of sending me a email to say I had been unsuccessful in my application . I dealt with Emily at McGrath...she personalised my application by taking a few minutes out of her day to ring, chat and clarify a few things. She was friendly, kind and professional but more importantly understood my predicament and was empathetic . Emily kept me informed at all times of every step of my application and knowing how stressed and tired I was, made a point of contacting me at the end of day to let me know that my application had been successful and not waiting till the next morning therefore relieving me of another night of worrying about whether I would be a successful rental applicant. She was very focused on my unique situation and a resolution. Emily is a asset to McGrath not only for her excellent customer service but also for looking after her client, being the landlords interest, as well. I highly recommend Emily and McGrath and I commend them on their after care rental follow-up as well. If you are considering buying/selling or renting, I know you will be looked after by this agency ..
McGrath Geelong | Newtown Property Management
Excellent customer service, very professional
McGrath Geelong | Newtown Property Management
McGrath Geelong rented out our property, quickly and professionally. Our team comprised of Sally and Raj, both of whom were great communicators and clearly knew what they were doing (a bonus for first-time landlords!) Organising open houses was totally easy, and fast - they rented within a fortnight and secured lots of interest in our house. We recommend them!
McGrath Geelong | Newtown Property Management
It’s been a seamless and stress free process. A big thanks to Hanna’s kind and prompt support from the beginning of property search. Hope this will lead to a great success!
McGrath Geelong | Newtown Property Management
