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Our reviews

  4.9  
275 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, responsive, reliable, honest, supportive, local expert, clear communication.
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Seller review
Professional, Experienced Agents - would definitely recommend
over 5 years ago
Professional, Experienced Agents - would definitely recommend

Karen and Stephen were highly recommended by a friend and we were not disappointed. The team including Auctioneer were extremely professional, Karen's professionalism in the video and her ability to accurately capture what we loved about the house in the listing, combined with Stephen's analytical approach to the local market was accurate and comprehensive. Our weekly reviews and phone calls after ever open made the whole experience painless with a great result.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
TeamBT outperformed our expectations
over 5 years ago
TeamBT outperformed our expectations

Karen and her team were highly organised and professional from the beginning. They answered our questions honestly prior to signing our agreement, then provided a clear and manageable timeline and scenarios that we possibly would face once entering the marketing campaign. This enabled us to make informed decisions and trust their astute understanding of the market and guide us through the campaign. We were valued as a family selling their home rather than just a house and an address.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Amazingly Supportive
over 5 years ago
Amazingly Supportive

Karen has supported us through the sale of our home and the stress that goes with that. She has been amazingly supportive throughout this journey and was there for us at a moments notice. Thank you, Nick and Lorraine

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Team BT were Outstanding
over 5 years ago
Team BT were Outstanding

Karen, Steve and the team at McGrath were outstanding in their dedication and professionalism to sell our family home. Karen gave us great advice throughout the campaign and kept us fully informed, we were very happy with sale outcome! Thanks Karen!

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
We were so blessed to have you selling the house for us.
over 5 years ago
We were so blessed to have you selling the house for us.

We were so blessed to have you selling the house for us. We appreciated being so much a part of the process with the weekly meetings, advice and discussions. Thanks for your patient availability on the phone to advise on plumbing, cleaners and even the front door paint colour! We’ve also been so thankful for putting us in touch with Simply Sorted (and Marcio), who we are still benefitting from. You went above and beyond and found us the perfect buyers for the home. We thank God for you. The Cox Family

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Their Professionalism is Second to None
over 5 years ago
Their Professionalism is Second to None

Karen, Stephen and the team are what you look for when you are searching someone to sell your most prized possession. They help you feel completely at ease with the process. Their negotiation skills are paramount and what you need when it comes to the crunch. In these uncertain times they are a team you can certainly rely on and feel at ease with. Their professionalism is second to none. Thank you Team BT.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Fantastic Agents
over 5 years ago
Fantastic Agents

We have been extremely happy that we selected Karen, Stephen and the team to handle the sale of our house. From Day 1 you were there for us, giving us wonderful advice, taking the load off our shoulders, running a marvellous campaign and finally at the auction getting a result that was far above our expectations. We recommend to anyone who is considering selling, talk to Karen and Stephen and listen to all they have to say. Following their advice certainly worked for us!

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
I highly commend the team for their professionalism
over 5 years ago
I highly commend the team for their professionalism

Karen, Stephen and the team were fantastic during the sale period. They co-ordinated everything beautifully and ensured the sale was as smooth as possible even during these difficult times. I highly commend the team for their dedication and professionalism. Thanks, Simon

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
We highly recommend them
over 5 years ago
We highly recommend them

We enjoyed every moment of working with Karen, Stephen, and the team. Their professionalism allowed us to understand each part of the process and it reduced stress considerably. The result that they achieved for us was wonderful and we highly recommend them.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Disappointing
over 5 years ago
Disappointing

Karen and Stephen (aka Team BT) were unprofessional in our view. They presented well, and promised to work hard to secure a premium price for our renovated Killarney home. We mistook their eagerness for our sale as ambition. They did not in our view follow the agreed sales strategy, and then failed to follow our verbal instructions throughout the sales process. To us they seemed to be seeking a fast sale. Their sales strategy made us feel powerless in the sale of our own home. We have since heard of other reports of similar experiences in other home sales. We cannot warn others enough. Our advice to anyone using McGrath: put everything in writing, every phone call, every request, even the most simple request to lift the price guide following an offer. If you are concerned about your selling agent or the sales process you can contact the NSW department of Fair Trading and seek assistance.

Karen Terry

Karen Terry

  4.9   (239 reviews)
Buyer review
Thank you!
almost 7 years ago
Thank you!

We can't thank Karen enough for helping us in purchasing our property. In what for many can be a daunting experience (in many ways it still was!), Karen made us feel that she was always available to help with any of our questions or concerns (no matter how small) and was black & white in her detail, whilst providing a calm demeanour when we were probably the complete opposite. Karen goes above and beyond, and that's all you can I ask for when purchasing property. Would recommend Karen in a heartbeat. Thanks again Karen :)

Karen Terry

Karen Terry

  4.9   (239 reviews)
Seller review
Great Agents
about 7 years ago
Great Agents

We interviewed local agents and decided on Karen and Stephen as their initial recommendations aligned closest to our expectations. We weren't disappointed with their professionalism and the final result. We are very glad we listened to their advice during the campaign. We have no hesitation in recommending Karen and Stephen to anyone who wants to get the maximum selling price for their home while helping with the challenges and providing support in achieving that.

Karen Terry

Karen Terry

  4.9   (239 reviews)
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