We found Qaio Cai from MICM was a well informed, professional, knowledgeable and straight forward agent who was very helpful in our search for a suitable apartment in Southbank. We would recommend her to anyone thinking of buying in the Southbank, South Melbourne area.
Qiao Cai
Faith has been direct and accommodating from our first interaction. I was confident in purchasing through her as I appreciated her honest and straight forward approach. She has kept me up to date throughout the entire purchasing process and accommodated requests from myself to gain access to the property for measurements. I'd definately recommend her as an agent.
Faith Chang
Natalia was helpful and friendly throughout the process of purchasing a property. She spent time with us showing us places she thought we would like, was thoughtful and timely. She was quick to respond to queries and has been the best agent we've dealt with so far. She assisted us with the negotiations with the vendor and was fair throughout the process. Thanks Natalia!
Natalia Susanti
This is the second property Brent has sold for us and another great outcome. We are very fortunate to have Brent as a trusted advisor and property advocate, who both understands us as vendors and the true value of apartments in Southbank. We are in no doubt that working with Brent again delivered a terrific outcome that others thought unlikely. Brent is professional, always available and takes time and pride in the process and outcome.
Brent Schapel
Faith made selling the apartment very simple. Faith Chang is a very good communicator and was not a stressful person to work with in any way. She made sure she kept in proper contact whilst we were overseas and also worked to our time scale. I would recommend her for selling or buying. Incidentally, I find the advertising fees rather high here in Australia - we are more used to the UK where there are almost never any advertising fees for the seller to pay (and commissions are lower). Since you are paying $4,000 or so for one month of advertising you feel a pressure to accept offers within that month even if you may have had a better one by waiting a little longer as you are going to have to pay more for that second month. This advertising fee system is not particular to Faith Chang.
Faith Chang
I have faith in Faith. She wad a great agent
Faith Chang
Selling a property whilst living in another state can be a nerve-wracking experience. Faith's clear and regular contact with us through the sales process made the sale of our Southbank apartment seem effortless. Better still - we were really happy with the final price she obtained for us.
Faith Chang
Jen is an excellent agent who is working hard and has great result.
Jen Lin Lau
I was very please with the outcome of the sale of our apartment and everything went smoothly because of her professionalism.
Faith Chang
It was pleasure to deal with throughly Professional, Punctual and Sincere person. Little attention to tone of communication will enhance Brent's success by couple of notches.
Brent Schapel
Best service we have ever received from any vendor. Our magnificent agent, Jen Lin Lau, made us feel like we were her most important clients. She kept us informed and calm throughout the entire process, and ensured we were comfortable and well looked after during the whole campaign. And not only that, our property sold for 50K ABOVE listed price, thanks to Jason. Selling a home is so stressful but these guys make it fun! Thank you!
Jen Lin Lau
Jen was very professional and very knowledgable from the start. Her strategy had us hitting the ground running and had our property sold well above asking price in just a 3 week campaign. I would definitely use Jen again.
Jen Lin Lau
