We worked with Jen at MICM for both the purchase and sale of an investment property. Jen delivered the sale that allowed us to proceed with our plan unaltered which was a great result. We had regular catch ups and remained in communication at all times. Jen was able to use additional expertise at times and this ensured we achieved the outcome we aimed for. Jen is a specialist in apartments in the area. Highly recommend.

Jen Lin Lau

star   4.9   (433 reviews)

I found Jen to be quite responsive to my enquires during the purchase consideration stage and was able to coordinate staff from her office to meet at the property site to meet my limited availability. The process remained easy from start to finish.

Jen Lin Lau

star   4.9   (433 reviews)

she is a great negotiator and professional.

Jen Lin Lau

star   4.9   (433 reviews)

She’s very professional and great marketer.

Jen Lin Lau

star   4.9   (433 reviews)

Faith is very knowledgeable, friendly and nothing seems to upset her. She is a true professional. I have dealt with many sales agents from MICM and other agencies but I have to say Faith is one of the best. If you need an agent to sell your property, I would fully endorse and recommend Faith before any other agents.

Faith Chang

star   4.9   (296 reviews)

Jen was great through the entire process, including assisting with arranging various trades to fix up the place for sale. I was also very happy with the outcome.

Jen Lin Lau

star   4.9   (433 reviews)

I first met Jen a few years ago when I was thinking of selling my apartment, then the pandemic hit. Jen was really good at keeping me updated with the property market in Melbourne. From the day I decided to sell Jen kept me informed of each stage. Questions were clearly answered. Jen seemed to be available night and day! Jen also recommended a brilliant lawyer. Jen took the stress out of the selling process - she did a brilliant job. Thank you.

Jen Lin Lau

star   4.9   (433 reviews)

Jen was a pleasure to deal with. Our apartment sold within a week at a good price which was fantastic. We would highly recommend her services

Jen Lin Lau

star   4.9   (433 reviews)

We recently had the pleasure of working with Natalia to sell our apartment in Southbank and we couldn’t be more impressed with her service. Her communication skills are unparalleled. She’s by far the best we’ve ever encountered among all the property agents we’ve met over the years. Natalia is incredibly attentive, empathetic and accommodating. It’s easy to see why she’s the top real estate agent in Southbank for so many years. We highly recommend her to anyone looking to buy/sell in the area.

Natalia Susanti

star   4.9   (382 reviews)

Jen has shown her professionalism handling the sales of my apartment and involving others connected to the performance and progress of the sales. She's definitely an excellent negotiator, managed to achieve the impossible, hard working, pursuing for the best on behalf of the clients. I'm giving her ''thumbs up'' for excellence .

Jen Lin Lau

star   4.9   (433 reviews)

Jen was a true professional when selling our property. She is very knowledgeable with respect to the Melbourne property market and was able to give excellent advice. Jen met with us on a regular basis to give us updated and talk strategy. Jen also collaborated with her colleagues in order to achieve a successful outcome for us. Thank you so much Jen. Excellent job well done!!

Jen Lin Lau

star   4.9   (433 reviews)

I cannot recommend Jen highly enough! She was absolutely outstanding in helping me selling my property fast at an excellent price. She has best understanding of the area and the property and provided professional and valuable suggestions during the process. Her negotiation skill is top-notch so I’m very satisfied with the outcome!

Jen Lin Lau

star   4.9   (433 reviews)