She gave information about the property and was available all the time to respond to any queries. She's been very helpful whether it's on text or via call. She gave all the information in advance.
Jen Lin Lau
Jen’s response time to text messages and phone calls was excellent.
Jen Lin Lau
It was a pleasure working with Faith during the purchase of my first home. Faith made this process really enjoyable and was accommodating throughout. Faith was personable and professional and displayed a wealth of knowledge about the building, particular property that I purchased, and possible developments in area that might disrupt the view (the view was very high on my priority list). I would recommend Faith with no hesitation to any potential buyer/seller.
Faith Chang
Excellent. First class from start to finish.
Natalia Susanti
Faith was very professional, helpful and polite. She answered all my questions and was very knowledgeable about the apartment and the building in general-it's procedures and protocols. Since my purchase of the apartment, she has always answered any and all further questions in a timely, prompt manner. I found her to be a reliable, skilled, and concerned estate agent. I would recommend Faith highly.
Faith Chang
Faith was great to work with! Thanks for getting me into my first home!
Faith Chang
Natalia is the most genuinely passionate and very hardworking property agent we have ever met. Communication with her was always prompt. If you're looking for an agent who will go above and beyond to get the best possible deal realistically in the market for your property sale, Natalia is the one. Thank you again Natalia for your great assistance :) Please keep it up.
Natalia Susanti
Natalia was great to deal with and made the whole transaction seamless. I would recommend her anytime.
Natalia Susanti
Jen is genuine and really good at what she is doing. Very efficient. Great communication skill. I am so glad that I made the right choice by choosing her.
Jen Lin Lau
Natalia was very professional throughout the sale process and achieved a good result. I highly recommend her to others.
Natalia Susanti
Natalia was referred to me by my sister in Jul 2021. It's hard to believe that it has been 7 months since. She has been very very patient... practically "handholding" me in the tedious and not easy task of selling my apartment. She handled the inspection of the apartment after the last tenant, suggested how the apartment could be spruced up, etc even found a lawyer.... In the end, I decided against spending any money on doing up same. However, Natalia was not deterred nor upset ( I wondered if she was gnashing her teeth in exasperation) with my indecision. She was never 'pushy‘, giving me time and space to consider. Frankly, I will miss her cheerfulness, her bright msgs now that the apartment has been sold. I am happy with the price though it fell a little short of the selling price that Natalia forecast. But I am quite sure she did her best and that is good enough for me. A big THANK YOU ! I will always refer Natalia to anyone keen to buy or sell properties in Melbourne.
Natalia Susanti
As an interstate purchaser it is not often I am so impressed with a vendor agent. Natalia was so accommodating with my needs, showing the property by video several times, and answering all my questions. A very good experience with a very professional agent. Highly recommend.
Natalia Susanti
