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Our reviews

  4.9  
1426 reviewsacross 23 different locations, showing 12.
Buyer review
Great agent
almost 7 years ago
Great agent

Seemed quite genuine and was very helpful and responsive to requests.

Natalia Susanti

Natalia Susanti

  4.9   (382 reviews)
Seller review
Very much satisfied
almost 7 years ago
Very much satisfied

Excellent level of communication. Helped manage the bridge between solicitors

Faith Chang

Faith Chang

  4.9   (296 reviews)
Buyer review
Faith professionally supports customers
almost 7 years ago
Faith professionally supports customers

I should admit that Faith Chang always follows up the communciation promptly and professionally all the time. Happy to rate 5 stars thumbs up !

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Pleasing sale/result
almost 7 years ago
Pleasing sale/result

I trusted Jen Lin and Jenny Huo (along with their recommendations) and ended with a pleasing sale/result. Both agents worked hard to organize the entire process.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Seller review
Fast and attentive agent
almost 7 years ago
Fast and attentive agent

Jen was quick to take advantage of a situation she was aware of through her connections, knew it would affect a fast, solid sale and did her best to assist.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Seller review
Strong communicator and does what she says she will
almost 7 years ago
Strong communicator and does what she says she will

Jenny is a strong communicator and followed through on agreed commitments. Thanks for your support in selling our apartment.

Jenny Huo

Jenny Huo

  4.9   (114 reviews)
Seller review
Knowledgeable and a very good guide for the whole process
almost 7 years ago
Knowledgeable and a very good guide for the whole process

Qiao is knowledgeable of the local market and the trends. She was very clear on communicating the expectations and when there were offers below the expected range, she gave good advice on whether to accept such offers or not but still left the decision to me. She also provided regular updates on the progress of the various viewers and potential bidders. I would go back to Qiao if I were to transact another property in Melbourne again.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Buyer review
Experienced
almost 7 years ago
Experienced

Good Good agent 2000000

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Quick Sale
almost 7 years ago
Quick Sale

Whilst the sale amount was a little below my expectation it certainly was sold very quickly, Qiao did a great job and was very professional in her manner and I would have no hesitation in recommending her to anyone wanting to sell their property.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Above and beyond, really!
almost 7 years ago
Above and beyond, really!

Faith is the best real estate agent we've ever worked with (and we've had a lot). She has a great understanding and depth of knowledge. She's always friendly, ready to explain in detail, and supportive. We had a lot to do in a short time to get our property renovated and staged, she was always available to give advice including on colour choices for parts of the renovation material. She was there every step of the way ready to help in many ways and to tap her network of tradespeople. The Without any hesitation we would absolutely recommend Faith Chang to be your go-to selling agent.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Pro-active, knowledgeable, worked hard to secure best possible deal
almost 7 years ago
Pro-active, knowledgeable, worked hard to secure best possible deal

I am based in the UK so it was important for me that Jackie, as my agent, would be able to progress matters based on my instructions. He did that extremely well and even when the we had a setback with the first buyer he gave me confidence that a buyer would be found. He was able to secure a very good price for me and he kept me informed every step of the way.

Jackie Deng

Jackie Deng

  4.9   (48 reviews)
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