Pleasant to deal with, gets the job done

Jen Lin Lau

star   4.9   (433 reviews)

Appreciate Qiao's prompt updates and support! She makes selling our apartment a breeze even though we are not personally in Australia to handle this.

Qiao Cai

star   4.8   (116 reviews)

I needed to do something with my property but was unsure in today's softening market whether I could achieve a reasonable price. Jen discussed with me her thoughts on the marketing program, which I felt may have been "too expensive", particularly if we did not sell. Nevertheless, she instilled in me some confidence to go with her recommendations....as her experience and knowledge far outweighed my knowledge of the property market. So off we went, and during the 5 week program, I was supplied with both verbal and written feedback/updates of every open day and potential purchaser visits. As well as this, I was given updates of how the marketing program was running via both REA and Domain. Up until the time of the auction, I felt that everything that could be done had been done....and whether the property sold or not on the day was irrelevant in terms of the process we had been through. On auction day, Jen was also the auctioneer and did a great job in achieving the result. Everything came together in the end as Jen delivered on her hard work and expertise with the City Point complex.

Jen Lin Lau

star   4.9   (433 reviews)

He is able to give effective advice and positive action.

Jason Li

star   4.7   (39 reviews)

Natalia is very efficient

Natalia Susanti

star   4.9   (382 reviews)

Jen looked after the entire sale, kept me well informed of progress and looked after my tenants interests through the sale process. The outcome was terrific given how the market is at this time. Jen got the top of my expectations so I was delighted.

Jen Lin Lau

star   4.9   (433 reviews)

Jason has represented very down to earth characteristics when we first met him. When I first went for the inspection, Jason didn't have the key to the property so he couldn't show me but he rearranged a time for me to inspect which I find is very professional of him to do that. Through the entire purchasing process of the property Jason has been really patient and resilient, my wife and I are really happy with him.

Jason Li

star   4.7   (39 reviews)

Jen was superb, she guided me through the entire prcoess, kept me well infomred after each inspection, looked after my tnenat through the sales process. Jen was extremely confiden in her dealing with me and this was no doubt refleted in the great outcome she achieved for me in what is a quiet market. I was very lucky to have Jen looking after my sale.

Jen Lin Lau

star   4.9   (433 reviews)

I would highly recommend Jenny Huo for her professionalism, friendliness, open communication and great negotiating skills.

Jenny Huo

star   4.9   (114 reviews)

Jen was a pleasure to work with from day one of the auction process. She was very open and realistic about the prevailing market conditions from the outset. In particular, Jen kept me informed about crucial as well as minor developments throughout the journey. She is a truly reliable and effective communicator. In days when texting dominates people's lives, she was always prompt in responding to/making phone calls. Also, Jen is a highly efficient operator and informed me of prospective buyers' reactions faithfully during the campaign. Finally, we were delighted with the result on auction day and are very pleased that the Lord directed us to engage Jen Lin Lau as our selling agent. John Maher

Jen Lin Lau

star   4.9   (433 reviews)

Although the sale price of the unit was below my expectation, it was mainly influenced by the unexpected market conditions at the time. Ciao actually did a very good job by being a very communicative agent and applied her expert market knowledge to guide me through the difficult market period. She clearly knows what she was doing. Thank you and Good job!

Qiao Cai

star   4.8   (116 reviews)

Firstly, what's impressive about Qiao is that she clearly *gives a damn* about doing a good job. Because I use a wheelchair I had a very particular kind of property I was after so I could reno it for access, and needed to organise a few different site visits prior to formally purchasing the property. She sorted it out without any drama and even came back with options. Beyond that, when a first purchase fell through, she went far above and beyond to find something else for me that also fit my needs - and turned out even better. Qiao just "gets it". She's human, she is honest and upfront, and super flexible. I'd recommend her in a heartbeat.

Qiao Cai

star   4.8   (116 reviews)