Natalia is a professional agent who is extremely knowledgeable in all aspects associated with successful transaction of properties. Apart from grasping comprehensive marketing information (which I believe takes lots of research and evaluation), Ms. Susanti also has a strong sense on the preference and interest of landlords and potential buyers, down to a subliminal level that is generally difficult to catch. As such, she is capable of offering strategic advice to landlords on how they should present and price their property to match the best interest of both parties. Natalie is a diligent and friendly person, replying enquiries through various communication channels whenever necessary, even after office hours and during weekends. In her messages, there are often kind greetings and interesting information (such as photos and videos of the City). We felt being treated not just as a client, but also as a friend by Natalie and her company.

Natalia Susanti

star   4.9   (388 reviews)

Natalia has made the process of buying my first place easy. She was always quick to respond to texts and emails in a friendly manner.

Natalia Susanti

star   4.9   (388 reviews)

If there are 6 Stars I would definitely rate that.. She was doing her job Beyond my expectation, keeping us informed through the whole marketing and selling process. Will definitely recommend anyone to use her service as REA.

Natalia Susanti

star   4.9   (388 reviews)

Recently purchased an apartment which Jen Lin had listed, in the middle of COVID-19 lockdowns. She was highly professional in all my interactions with her - responsive with queries, followed up items that she did not know herself. I would certainly consider using Jen if I were to sell.

Jen Lin Lau

star   4.9   (433 reviews)

Natalia is very professional, and always is realistic in her advice regarding the property's sales prospects. In my experience she knows the property market and the related laws in timately,, If she needed to confirm any details she took the initiative to contact the relevant agencies, She kept me informed immediately of any offers from potential buyers, and in this instance, she helped to negotiate a deal that was acceptable to the buyer and seller in less than wo days. she is my "go-to" agent and I strongly reommend her to anyone looking for an agent to sell their proerties

Natalia Susanti

star   4.9   (388 reviews)

Jen is extremely professional and great to work with; she was able to negotiate a good sale on my apartment in an extremely challenging market.

Jen Lin Lau

star   4.9   (433 reviews)

Natalia has very good knowledge of local market conditions in Southbank and helped us in achieving excellent result in a very quick time. She provided us with all the relevant information and very realistic price range based on the current market conditions. We are very happy with the outcome and the speed at which this was achieved.

Natalia Susanti

star   4.9   (388 reviews)

Jen was super responsive, always available and very helpful. She addressed all concerns with great advice showing in-depth knowledge and she made us feel comfortable with going ahead with the purchase. If we ever sell in the area, we would love to have her as our agent.

Jen Lin Lau

star   4.9   (433 reviews)

Had to sell our property through lockdown and was looking for someone who will deliver result and not undersell just for quick transaction. After speaking to a few agents and explaining my expectations, I found Jenny to be the most proactive and willing to take on the task. During the course of marketing, she was proactively communicating the progress and was very professional. She engaged with potential buyers early on and strongly progressed the dialogue to achieve the best outcome. Happy with her service.

Jenny Huo

star   4.9   (114 reviews)

Natalia was easy to get a hold of and very knowledgeable of the apartment we purchased. She’s also extremely nice and a great communicator.

Natalia Susanti

star   4.9   (388 reviews)

Faith is a strong communicator, who approached the sale of our property with flexibility and confidence in challenging circumstances. She is friendly, genuine, honest, and her knowledge of our area is outstanding. She is an absolute pleasure to deal with, reliable, and constantly kept us in the loop as we went through the process. We are very pleased with the outcome and won't hesitate to recommend her.

Faith Chang

star   4.9   (296 reviews)

From the start Natalia had intimate knowledge of the market and ultimately the sale price ended up in the expected range we originally discussed. Natalia took a real professional approach, she was always contactable and answered any queries I had in a friendly manner and never seemed too busy to help me out. I received a status update on a regular basis and felt very informed. It was a real pleasure to have Natalia manage the property sale and would highly recommend her to others.

Natalia Susanti

star   4.9   (388 reviews)