Jen has been the most professional agent I have dealt with while looking to purchase a property. There was no 'hard sell', duplicity or over promising. She kept her word when she said she would call back and was personable, upfront and at all times professional. I have the utmost respect for Jen's professionalism and she was instrumental in making the settlement process stress-free. Thank you Jen!
Jen Lin Lau
Micm is the agency located next to my sold property and I choose Micm since it's a chain agency with excellent reputation. I trust big companies like Micm since I saw a lot of properties successfully and quickly sold by Micm on Realestate.com. After first meeting with Jen, I felt she is a very organized person and gave me confidence of selling with her former remarkable records. She gave me very detailed feedback and suggestion after every open inspection. I am very happy to have such reliable, negotiable and responsible agent like her. I would definitely recommend Jen to all my friends and relatives. Thanks Micm and thanks Jen.
Jen Lin Lau
MICM has managed the rental of my property at Citypoint for 15 years and I am very satisfied with its services. Therefore I engaged Ms Jen Lin Lau of MICM to be my sales agent when I decided to sell the property in July 2018. As an overseas client, I needed someone who can managed all the details of the sale so that I do not need to be personally involved. Right from the beginning, Jen has proven to be a very responsible and professional agent. She has been very prompt in responding to my queries and email. She gave me very good advice on the renovation, selection of a contractor and even supervised the renovation on my behalf. She has helped me to achieve the highest sales price. I strongly recommend her to anyone wishing to sell a property in Melbourne.
Jen Lin Lau
Recommended because Jason is super helpful and always try his best to get the deal done
Jason Li
Happy with Qiao just bit unhappy with previous owners. Apartment slightly unclean, refrigerator unclean and turned off at back requiring removal of fridge from cabint fixing. Unsure why because turning off at main switch would have been fine. Lights bulbs missing or not working in most rooms but not sure if that is the norm.
Qiao Cai
Jackie follows up with opportunities closely and is proactive in providing updates which we appreciate as an overseas sellers. He is patient in listening to our needs and would try to accommodate them in looking for a suitable buyer.
Jackie Deng
Natalia was great. Very friendly and helpful throughout my whole experience as a first home buyer. Always responds to my calls or texts swiftly even in the evenings. Always guided me through the whole process and explained anything I was unsure about. Thanks again, I would highly recommend!
Natalia Susanti
Natalia did a great job with the sale of our property.She spent lots of her time in negotiations and knows her stuff well.Highly recommend her.
Natalia Susanti
Very supportive and helpful throughout the process
Qiao Cai
Agent is very knowledgeable of the market and prompt with her response to any questions.
Qiao Cai
Helped us to obtain the price we wanted. Thank you.
Qiao Cai
