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Our reviews

  4.9  
1263 reviewsacross 44 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, supportive, reliable, honest, responsive, clear communication, local expert.
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Seller review
Exceptional support and professionalism
about 2 years ago
Exceptional support and professionalism

Working with Jack Bi from Murdoch Lee Castle Hill was an absolute blessing during the sale of our home. From the outset, he guided us with unparalleled expertise, turning what could have been a daunting task into a seamless journey filled with satisfaction. Jack demonstrated professionalism, providing personalized support and invaluable advice every step of the way. His diligence and patience were remarkable, ensuring we were well-prepared for every twist and turn the process presented. Despite the inevitable challenges, Jack remained a steadfast source of support and went seriously above and beyond at frontline, accompanying us through the highs and lows with unwavering dedication. His personalised approach and attention to detail made all the difference, transforming a potentially overwhelming experience into a successful and rewarding one. I cannot recommend Jack highly enough. His professionalism, personalized support, and unwavering commitment to our success were truly exceptional. Thank you, Jack, for your outstanding service and for making our journey to a successful sale both smooth and satisfying.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
great outcome
about 2 years ago
great outcome

thanks Jack for your continuous support, you dedication, attention to detail, expert profession, easy going personality worked out a great outcome, thank you

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
High efficient sales person
about 2 years ago
High efficient sales person

Jack helped us to quickly sold our house with good price. Professional service and good sales person.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
Professional Representation
about 2 years ago
Professional Representation

We found James to be a friendly, professional and knowledgeable agent. He displayed excellent communication skills and always kept us in the loop. I would unconditionally recommend James if you are considering engaging an agent.

James Laing

James Laing

  4.9   (118 reviews)
Seller review
Prompt and Helpful
about 2 years ago
Prompt and Helpful

Very experienced, prompt and helpful through the whole process. Jack has been quite flexible with the needs and situations to help us as a client within the committed time frame to sell a property. Thanks Jack!

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
Professional
about 2 years ago
Professional

Jack had extensive knowledge of the local market and about the economic conditions of the time. The advice was considered and well-backed up by information and data. His staff were friendly and helpful.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Seller review
Great experience and outstanding selling
about 2 years ago
Great experience and outstanding selling

Jack provided an outstanding service with a good result beyond our expectation.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Seller review
Pain free experience
about 2 years ago
Pain free experience

Jack was fantastic from the start of the process until exchange. He was always genuine with us and communicated transparently at all time. Jack received a very good result on our property despite a more challenging period of time in a shifting market. We would recommended Jack to anyone looking to sell and will be using him again in future.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Seller review
Professional and hard working
over 2 years ago
Professional and hard working

Very trustworthy and reliable throughout the process. Jack's kindness towards different situations helped me continue to trust and believe in his results. Thank you Jack!

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Buyer review
Outstanding Service: A Real Estate Agent Who Goes Above and Beyond!
over 2 years ago
Outstanding Service: A Real Estate Agent Who Goes Above and Beyond!

We recently had the pleasure of working with Jack(Jianjie) Bi from Murdoch Lee Estate Agents, Castle Hill in purchasing our new home, and we cannot speak highly enough of the exceptional service and expertise Jack provided throughout the entire process. From our very first meeting, Jack impressed us with his professionalism and knowledge of the market. Jack graciously accommodated our busy schedule by staying late, allowing us to inspect the property we were keen on. His willingness to extend the working hours to accommodate ours truly showcased his dedication to client satisfaction. Jack is incredibly responsive and proactive, promptly answering all of our questions and addressing any concerns we had along the way. Overall, we are incredibly grateful for Jack Bi's assistance in navigating the complexities of the real estate market. His dedication, professionalism, and genuine care for his clients truly set him apart, and we would not hesitate to recommend Jack to anyone in need of a top-notch real estate agent. Thank you, Jack, for helping us find our dream home!

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Buyer review
Good agent
over 2 years ago
Good agent

Jack Bi was great with following up with us for the pre-settlement inspection and trying his best to sort out the issues identified. The keys were handed over on time without any delays. Pleasant and thoughtful surprise to gift us with a bottle of bubbly to celebrate our new home.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
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