Jack has been an exceptional agent.

Jack Ho

star   4.9   (762 reviews)

This is the third time that members of my family have used James to sell their property. Like previous sales, James was absolutely fantastic. He clearly communicated the steps and what to expect at every stage of the sale and was always available for any and all questions. James was on point (again) with his advice when it came to offers on the table and auction expectations and achieved a fantastic result for us. We couldn’t be happier with James and his team and would highly recommend him.

James Laing

star   4.9   (118 reviews)

Good experience with quickly responses.

Jack Ho

star   4.9   (762 reviews)

I had good experience with agency.

Jack (Jianjie) Bi

star   5   (263 reviews)

Best service I never meet and the excellent sales and communicational Skill. The happiest results for Us !! Thank you very much.

Jack Ho

star   4.9   (762 reviews)

It was a great experience to buy this property from Jack Ho who is alway ready to help and very responsible during the whole process. Really appreciated. Can’t ask more.

Jack Ho

star   4.9   (762 reviews)

I recently engaged Jack Ho and his team to sell my property, and we would like to share my honest feedback about the experience. Overall, we found their service to be satisfactory. Selling a property can be a nervous and emotionally demanding experience. Lot of factors can come into play and some maybe beyond your control. Jack and his team displayed a decent level of professionalism and a good understanding of the local real estate market. They were responsive to our initial inquiry and demonstrated a good knowledge of the selling process, which was reassuring. During the listing process, they provided us with valuable information about pricing, market trends, and comparable properties. Jack also gave us recommendations on areas on the property that needed improvement to attract potential buyers and fetch a better selling price. He also provided referrals for the improvement work. All the referrals did what was expected of them. Some we would gladly recommend to others while some, we would only use once. This is more of a feedback to Jack and his team rather than a complaint. However, there was a particular area where we felt the service fell a bit short. Firstly, while they did bring potential buyers to view the property, we felt that the marketing for our home could have been a bit better. We ended up with only one serious buyer at the auction. We sold our property but below our reserve price - which was set in consulation with Jack. It is hard to tell if location was the main factor and/or other factors deterred the potential buyers. We still feel that Jack and his team did their best but some of these factors were beyond their control. In conclusion, my experience with Jack and his team was fair. They possess the basic skills and knowledge required for the job. I would still put Jack and his team on your shorlist of top agents in the area.

Jack Ho

star   4.9   (762 reviews)

It was my great pleasure working with Jack. Despite being the vendor agent, I (the buyer) have been very happy with the support that Jack has been providing to us. The purchase was smooth and Jack was always available to help promptly and attentively. For example, when we got issues with our finance, Jack helped connect us with the vendor to find a solution. Even after the settlement was completed, Jack still offered support to help us figure out details about the new house (and even when he was overseas). I highly recommend Jack for all prospective vendors and buyers.

Jack (Jianjie) Bi

star   5   (263 reviews)

We first met James 4 years ago when we bought our house in Castle Hill. At the time, we were quite sceptical about the real estate industry due to some past experiences. However, James was a breath of fresh air. He proved to be a genuine, helpful, and highly professional agent. Fast forward to now, we recently decided to sell the same property and had no second thoughts about who to go to. Once again, James exceeded our expectations. His professionalism, quality of work, and diligence were absolutely outstanding. The communication throughout the process was transparent and timely, alleviating much of the stress that comes with selling a home. Based on our experience, I would wholeheartedly recommend James to any prospective buyer or seller in the Castle Hill area. He is incredibly proficient on both sides of the real estate transaction, making him the ideal choice for anyone looking to buy or sell property.

James Laing

star   4.9   (118 reviews)

I am writing to express my heartfelt gratitude for the exceptional service provided by Jack Ho and his remarkable team during my recent property acquisition in Cherrybrook. Their collective expertise, professionalism, and unwavering dedication truly set a new standard in the real estate industry. From the initial consultation to the finalization of the purchase, Jack Ho and his team exhibited an unparalleled level of commitment, ensuring that every aspect of the transaction was handled with utmost care and attention to detail. Throughout the process, their prompt communication, transparency, and tireless efforts in addressing any concerns or queries I had exemplified their commitment to customer satisfaction. Their personalized guidance and valuable insights made the entire experience not only seamless but also truly enjoyable. I would like to extend my highest recommendations to Jack Ho and the entire team at Murdoch Lee Estate Agency for their exceptional service and unwavering support. They have undoubtedly set a benchmark for excellence in the real estate sector, and I am genuinely grateful for their invaluable assistance.

Jack Ho

star   4.9   (762 reviews)

Jack is very helpful during this trading

Jack (Jianjie) Bi

star   5   (263 reviews)

Always pleasure to deal with Jack! Smooth, peace of mind. Great service and communication. Highly recommended

Jack (Jianjie) Bi

star   5   (263 reviews)