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Our reviews

  4.9  
1599 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, supportive, local expert, well-prepared, clear communication, responsive.
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Landlord review
Professional, helpful team
4 months ago
Professional, helpful team

The team are market leading professionals with fantastic local knowledge and I highly recommend the agency. Special shout out to Eva and Kade who are excellent.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
 	•	Great Support Throughout the Tenancy
4 months ago
• Great Support Throughout the Tenancy

NGFarah provided great support throughout my tenancy. They were professional, responsive, and easy to communicate with. Any concerns were handled promptly, making the whole process smooth and stress-free. I felt well supported as a tenant and would happily recommend NGFarah.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Great property management
4 months ago
Great property management

NGFarah provided a smooth and professional rental experience. Communication was clear, and the team was always helpful and efficient. Highly recommended.

NGFarah

NGFarah

  4.9   (2163 reviews)
Landlord review
Friendly,  easy to communicate.
5 months ago
Friendly, easy to communicate.

Gina and her team are easy to deal with. Great knowledge of the rental market .

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Rental with NGFarah - Ashley K
5 months ago
Rental with NGFarah - Ashley K

Great experience - agent was friendly and knowledgeable, answering all our questions helpfully and making us feel supported during this process.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Communication was very clear and quick turn around time!
5 months ago
Communication was very clear and quick turn around time!

Great working with Kade and his team. Their turn around time was fast and communication was clear with what was required from us! Thanks for all your help!

NGFarah

NGFarah

  4.9   (2163 reviews)
Landlord review
Pretty good
5 months ago
Pretty good

All was handled well in a timely and professional manner. New tenants found at a difficult time of the year just pre Xmas

NGFarah

NGFarah

  4.9   (2163 reviews)
Landlord review
Exceptional Support Through Challenging Leasing Situations
5 months ago
Exceptional Support Through Challenging Leasing Situations

My last two leasing experiences were particularly challenging, involving tenants who required a great deal of patience, persistence and careful handling. Throughout this process, Vicky was outstanding. She was consistently patient, professional and extremely responsive, always making herself available and keeping us fully informed at every stage. As landlords, we always felt included and well-guided, even when situations became complicated. Vicky listened carefully to all of our requests and worked diligently to meet them, genuinely advocating for our best interests. She went above and beyond to achieve the best possible outcome, despite the difficulties presented by the tenants. Her calm approach, clear communication and strong work ethic made a stressful situation far easier to manage. We truly appreciated her dedication and would not hesitate to recommend her to any landlord looking for a reliable and proactive leasing manager.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Agent not being responsible nor helpful
5 months ago
Agent not being responsible nor helpful

Agent didn’t reply my email nor answer my calls regarding my enquiry to a rental property.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Waited too long for agreement
5 months ago
Waited too long for agreement

Told us apply success and we paid deposit 20 days before the move in date, and we paid bond two week's before move in, then told us agreement would be ready in 2~3 days, we called 3 day's later, told us to wait another 2~3 days, then another 2~3 days and all the way till one day before move in. It would be much better if they told us they plan to send it one day before move in from the very beginning, and we won't feel anxious about the multiple "delay". On the move in day they handed the keys and had no time to show us the carpark and didn't know the car space number so I didn't know where to park my car. Overall everything is done just in time but we are feeling frustrated and unprofessional during the process.

NGFarah

NGFarah

  4.9   (2163 reviews)
Tenant review
Made the leasing process easy
5 months ago
Made the leasing process easy

They arranged for a second viewing within hours of making the request. Only took a day, and we had secured the property

NGFarah

NGFarah

  4.9   (2163 reviews)
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