We dealt twice with Olivia as a buyer both times. She was always helpful to us, even though her main responsibility is with the seller. Several times she went out of her way to show us properties outside the viewing times, and she was always friendly and professional. I suspect she regularly achieves an outcome where bother aeller and buyer are happy with the result, which hasn't been my experience with other agents in this recent round of buying. I would be happy dealing with Olivia again.

Olivia Swann

star   4.9   (121 reviews)

When we were choosing an Agent to sell our property we chose One Agency Shaun O'Callaghan because we were impressed with the honest, straight forward discussions we had with Olivia. I felt confident that she would do her best for us. She communicated with us frequently, keeping us up to date with all the negotiations. We sold our property and were impressed with the professionalism of Olivia & the team of One Agency. I would have no hesitation in recommending Olivia and One Agency.

Olivia Swann

star   4.9   (121 reviews)

Pleasant, professional agent

Chris Henson

star   4.9   (245 reviews)

We want to thank Chris and the team at One Agency Shaun O'Callaghan for the outstanding service they provided, from the initial inspection to the settlement. They were very professional and were there to help with any requests and questions we had through the whole process. We look forward to making the move to Torquay and starting our next stage in life with the new addition. We can't wait to have all that space. Thanks again

Chris Henson

star   4.9   (245 reviews)

Prior to auction, I dealt with Chris and found him to be very professional, polite and approachable. He followed through with everything he said he would and was a pleasure to deal with.

Chris Henson

star   4.9   (245 reviews)

Thanks Olivia for your time and support in the lead up to the auction. It was great to work with someone who personally knows the location where we purchased our home; this helped us feel confident that it was a good decision.

Olivia Swann

star   4.9   (121 reviews)

Olivia is one of those agents who has the unique ability to get the job done (even in a declining market) with more professionalism than I have ever experienced from the sale of any of my previous properties. There were times I was stressed (keeping the house clean and organised with a family to work around all while running a business) and she was so amazing at keeping me calm and level-headed. She got us a great price and was always on the other end of the phone when I had a question about how something about our sale process works. If you want an agent who knows EXACTLY how to sell your property for the right price regardless of what the market conditions are, all while feeling emotionally supported and cared about through the process you MUST call Olivia. I honestly can't recommend her highly enough. Thanks Olivia

Olivia Swann

star   4.9   (121 reviews)

Bought a house through Shaun and he sold our block. He was amazing!! Made the whole process which is normally very stressful so easy. Sold our block so quickly and for a great price!!!! We are thrilled with our new house. Best agent ever!! Thanks Shaun you're amazing!!!

Shaun O'Callaghan

star   4.9   (296 reviews)

I have had the pleasure of working with Olivia both as a purchaser and vendor. As a purchaser she kept me updated with properties she thought l might be interested in, arranged private inspection times for me and worked closely with me and my family to answer any queries that arose. As a purchaser and vendor she was always available, listened to my needs and negociated a great price for the sale of my property. It was a great experience working with Olivia and the wonderful staff at One Agency.

Olivia Swann

star   4.9   (121 reviews)

Shaun handled the negotiation impeccably. Supportive to both buyer and vendor. Honest and upfront. A pleasure to do business with!

Shaun O'Callaghan

star   4.9   (296 reviews)

From the initial consultation with Chris and Shaun, I felt confident in their local knowledge and their approach to the sale process seemed more in-depth and strategic than others. Throughout the process Chris was in constant but flexible communication, always contacting me at a time that suited me, normally outside of business hours. He provided in-depth accounts of interactions with potential buyers and gave respectful advice, using previous real examples to back his advice up. I was very happy with the sale price, settlement time and ease of the sale process. Chris made, what can be a stressful process a very smooth one. I would certainly use One Agency, particularly Chris again to sell a property.

Chris Henson

star   4.9   (245 reviews)

I have known of Shaun for a number of years. His enthusiasm and dedication to his business has made him the “go to”person for real estate on the surf coast, and especially Jan Juc. He was a wonderful support whilst I negotiated the hurdles of first bidding at auction, buying a house and then selling my home. The price he negotiated was well in excess of what I thought I would get for my home. I would not hesitate to recommend him to future clients.

Shaun O'Callaghan

star   4.9   (296 reviews)