Cassandra was really helpful, respectful of my views, took time to listen and was responsive to any communication. She was very professional, good work ethic and had good workable strategies that enabled us to work collaboratively. Highly recommend Cassandra/NGU.
NGU Real Estate - Ipswich
After being with another real estate agency that treated us poorly we changed to NGU. We have found them to be very professional and thorough to deal with, our house was rented quickly and to good tenants. We would highly recommend NGU.
NGU Real Estate - Ipswich
Cassie made the process of moving interstate and putting our house up for rent so easy. The whole team is so helpful and professional. Had a previous bad experience last time I was away from living in my home and this was the reverse. Lots of communication and happy to let us cover off on any trades we had preferences for, not forceful or neglectful. Comprehensive service, dotting all the i's crossing all the t's. Liz the property manager has been super responsive and shown her years of industry experience, getting pro-active information, a joy not having to chase down our property manger for days.
NGU Real Estate - Ipswich
NGU Real Estate - Ipswich is one of the best managing agents we've had. First Stacey, and now Tahmeka, have been exceptional in their service and dedication. Really great with communication, it's always been easy to discuss our property with them. They just make the process so easy and simple for us, and we are grateful for the dedication shown.
NGU Real Estate - Ipswich
Tahmeka is a fabulous agent and has dealt with the many changes to our lease with such professionalism and efficiency.
NGU Real Estate - Ipswich
It's been two-plus years that our property was managed by NGU and we are happy with their service and time-to-time updates. Also, our property manager Tahmeka was quick reply for any of our concerns is highly appreciable.
NGU Real Estate - Ipswich
I had a positive experience working with Cassandra.Their professionalism and attention to detail stood out throughout the leasing process. She was responsive to inquiries, ensured a smooth transition for both parties, and demonstrated a deep understanding of the local real estate market. I appreciate their commitment to fostering a fair and mutually beneficial landlord-agent relationship.
NGU Real Estate - Ipswich
The rental team at NGU Ipswich have managed our two rental properties for since January 2022. Their work is thorough and efficient; in particular, financial statements (detailing income and expenses) are provided punctually twice each month. Furthermore, routine inspection reports are informative, and NGU are efficient in dealing with maintenance issues. Finally, their written and verbal communication is always polite and to the point.
NGU Real Estate - Ipswich
Liz and the team at NGU Real Estate have been amazing. I live interstate which sometimes may be seem like an obstacle, but Liz has made it feel so easy with organizing all aspects at getting the property ready for leasing. Recently signing a new tenant at above market rate, I could not be happier. Thank you again Liz!
NGU Real Estate - Ipswich
Tahmeka McEwan went above and beyond to help us when we decided to move interstate. Making our move allot less stressful than it could have been. Fantastic customer service, communication and was extremely helpful throughout the whole process. We could have not done it without her help. To add to everything Tahmeka has also help our daughter find a place to rent. Forever thankful.
NGU Real Estate - Ipswich
Professional, prompt & very approachable. Communication is the key!
NGU Real Estate - Ipswich
NGU were so helpful when we were faced with having to enter the rental market for the first time in many years. Even before we were approved for the house, I rang to speak to someone and was given such helpful advice and Cassandra was just lovely. At viewing, Cassandra was polite, friendly and genuinely happy for us to be viewing and securing the home. From initial contact, to the inspection, the application and the approval process, NGU has been incredible. Many thanks to Cassandra especially for being one of the most friendly and accommodating real estate agents I've had the pleasure of dealing with.
NGU Real Estate - Ipswich
