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Our reviews

  5  
2420 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
An amazing team
about 2 months ago
An amazing team

The team was amazing! Their support, communication was fantastic.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
A Standout Agent Who Truly Goes Above and Beyond!
about 2 months ago
A Standout Agent Who Truly Goes Above and Beyond!

From our very first conversation, Michelle made us feel completely at ease and confident that we were in safe hands. Finding her online was initially a leap of faith for us, but choosing to work with her turned out to be one of the best decisions we made. Communication was one of Michelle’s greatest strengths. She was consistently responsive, approachable, and clear, always taking the time to explain what was happening and what the next steps would be. We never felt out of the loop or unsure — she kept us informed at every stage and made herself available whenever we had questions, no matter how small. Her calm, reassuring manner made what could have been a stressful process feel manageable and even enjoyable. Michelle also demonstrated strong local market knowledge from the outset. She clearly understood buyer behaviour, pricing expectations, and how best to position our property. Her advice was well‑considered and grounded in real insight, which gave us confidence in the strategy she recommended and the decisions we made along the way. When it came to negotiation and execution, Michelle truly stood out. She followed up every lead, left no stone unturned, and worked tirelessly behind the scenes. Thanks to her proactive approach and persistence, we received a strong offer within just one week, followed by a smooth 30‑day settlement. We are extremely happy with the outcome. Throughout the entire process, Michelle and the O’Brien team were highly professional, organised, and responsive, which made everything run seamlessly from start to finish. The unexpected hamper at the end was also such a thoughtful gesture and really reflected the genuine care Michelle shows her clients. We truly loved working with Michelle and are very grateful for her dedication, support, and expertise. If you’re looking for an agent who combines professionalism with warmth, strong market knowledge, and outstanding follow‑through, we couldn’t recommend Michelle highly enough.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
Michelle has an excellent team who all work together to take the stress out of selling.
about 2 months ago
Michelle has an excellent team who all work together to take the stress out of selling.

Communication was excellent and everyone in the team was outstanding. Michelle delivered what she promised and was spot on with her market knowledge. She is a gifted negotiator and works hard to get the best deal for her client. I was so confident leaving everything in Michelle’s hands and I got the result I was hoping for. I can’t recommend Michelle and her team highly enough!

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
Clear communication on what was required to present our unit in the best possible light.
2 months ago
Clear communication on what was required to present our unit in the best possible light.

I initially contacted Michelle to quote on selling our unit because relatives had sold through Michelle and had a great experience. Michelle and her team at O'Brien were extremely professional and knowledgeable in advising on what was required to present our unit in the best possible light to attract buyers and to achieve the best possible sale price. Part of the service included Michelle's team contacting tradespeople to provide quotes for maintenance work required and arranging this maintenance, including organising keys for access. The team responded promptly to any questions we had, and contacted us almost daily with updates during the renovation and selling process. We followed their advice and were very happy with the result.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
Michelle and her team have a very organised approach and take all the stress out of selling a home.
2 months ago
Michelle and her team have a very organised approach and take all the stress out of selling a home.

Communication is excellent, always reachable by phone at any hour as-well as her team. As first time sellers not really knowing what to expect they took all of the stress out of it and got my family a great result. I fully recommend Michelle and her team for anyone reading this and thinking about getting in touch.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Buyer review
Professional, Courteous and Responsive
2 months ago
Professional, Courteous and Responsive

Once we broke ranks and made an offer Michelle and her team were highly responsive and facilitated our purchase quickly and smoothly. Post the sale nothing has been too much trouble as we successfully navigated the process of building inspections and rental assessments. A very satisfying experience.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Buyer review
Werry good
2 months ago
Werry good

Yes, they are werry good

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Buyer review
Positive buying experience
2 months ago
Positive buying experience

Bought a property through O’Brien RE and had a very positive experience. The team were professional, responsive and easy to communicate with throughout the whole process. Everything ran smoothly through to settlement and I appreciated how easy they were to deal with. Would happily recommend.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Buyer review
Excellent communication
2 months ago
Excellent communication

As a first time buyer, I found the communication for the whole process to be very valuable and stress free experience.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
Personal Approach
2 months ago
Personal Approach

Within seconds of requesting a market appraisal online, Michelle called me - not to mention it was a public holiday. She filled me with confidence immediately, providing me with professional and also personal advice. Michelle and her Team worked so hard throughout the campaign, they updated me every chance they got, and kept me informed throughout the entire process - leaving no question unturned. The property was advertised and sold within 2 weeks, we achieved an incredible result and we are so thankful for her guidance and support. I would have no hesitation recommending Michelle to other homeowners - she will do you proud, and make sure she gets you an awesome result!

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Seller review
Excellent communicator, listener and action person
2 months ago
Excellent communicator, listener and action person

The first time we met Michelle we hadn’t yet decided who we were going to entrust with the sale of our home, even though we had already met with others before. However, when Michelle walked into our home, her professionalism was very apparent. She told us a little about herself but most importantly wanted to know about our expectations. She was courteous, honest and a great listener. Her knowledge of our local area was also obvious. Choosing Michelle to sell our home was suddenly an easy decision to make. Communication with Michelle and her team throughout the selling process was really amazing. They kept us informed of what was happening all the way through. We would highly recommend Michelle to anyone who wants to sell a property.

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
Buyer review
Excellent communication 👏
2 months ago
Excellent communication 👏

Extremely responsive to our questions and made the process easy and explained how things go and we appreciate it so much

Michelle Stephens

Michelle Stephens

  5   (1972 reviews)
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