natalie del-grande was here on her days off and aiso after hours . her effert was only surpassed by her professionalism and standards mywife and I could not be happier with every aspect of the sale of our home .you could not rate natalie at anything less than 100percent effort.
Natalie Del-Grande
Thanks Natalie A good result Well presented property Great team work
Natalie Del-Grande
Always ready to help. Great support from the start to the end of buying process. Great agent. Great Agency!
Adam Wylie
We were finally selling our property at Bangor after living there for 20 years. Apart from the sentimental value we also had invested recently a lot of time and effort into renovating. Adam and the girls at One Agency were brilliant from start to finish. Professional, knowledgeable, always communicating, and the fantastic video and photos all helped to make this an extremely smooth and exciting experience. I would highly recommend the staff at One Agency Menai.
Adam Wylie
From my experience Natalie would be a perfect agent for not just buying a home but selling aswell, complete transparency and honest also.
Natalie Del-Grande
I have previously sold a property with Adam and found him to be very professional, knowledgeable and kept us informed regularly. Adam is also very honest and down to earth leaving us with a very positive comfortable feeling. This is why we chose Adam and his team to sell our most recent property which generated a sale price that met and went above our expectations. We would have Adam sell any of our properties in the future
Adam Wylie
I would be very happy to recommend one agency to sell or buy through. They were up front and honest with our family when we were looking to buy a home. We felt well supported by Natalie and the team as a buyer. We were sent pre market homes to look at prior to their listing. Excellent communication skills were displayed by all staff members. The team were warm and kind to us and our children which was refreshing. Thank you for your help one agency!!
Natalie Del-Grande
My husband and I have recently purchased a new home from Natalie. I have found after dealing with Natalie for several properties she has always been courteous, helpful and very efficient. She has made what could potentially be a very stressful time really enjoyable and hassle free. I could not recommend Natalie enough along with Adam Wylie also.
Natalie Del-Grande
Prior to the sale, communication was excellent - answered and returned most phone calls. Helpful with questions we had, organizing signatures and paperwork etc. Has clear understanding of the market and negotiation with the owners was good. However, gave misleading information as to whether the property we purchased allowed pets (told us that we were allowed pets when in fact the strata report stated clearly that pets are not allowed). Also informed us that high strata fees were temporary while renovations take place, when in fact they were permanent and due to increase in the next 12 months. Did not seem interested in answering or returning any of our phone calls once the purchase was made. On the day of final inspection at 11am (pre-arranged time with the agency) no one from the agency was there to meet us. After multiple calls to the agency, told that the agent who was meant to meet us at the property was off sick. Eventually met by another agency representative at the property who forgot to bring the keys. Then received a call much later in the day telling us that the agent who was meant to meet us was off sick and that we would need to organize another final inspection time - hours after the final inspection had taken place. Although the staff from one agency were very apologetic about this, communication between staff at the agency and clients needs some improvement. We are sorry that we could not provide more positive feedback.
Adam Wylie
Adam sought best possible price and it was very clear he was working for me - the seller and not the prospective buyer.
Adam Wylie
Assisted with all of our enquiries and made us feel welcome at all the open houses. Exceptional support during the stressful auction process and were always able to mediate between us and the vendor when our own conveyancer experienced issues.... lovely friendly team .... pleasure doing business with you and looking forward to doing it again...
Natalie Del-Grande
Thankyou so much to Adam and his team at One Agency Menai for helping us sell our townhouse. Was a very stressful process for us but they were all amazing and so efficient and made everything much easier. We will definitely use them again and will highly recommend Adam!!
Adam Wylie
