I would be very happy to recommend one agency to sell or buy through. They were up front and honest with our family when we were looking to buy a home. We felt well supported by Natalie and the team as a buyer. We were sent pre market homes to look at prior to their listing. Excellent communication skills were displayed by all staff members. The team were warm and kind to us and our children which was refreshing. Thank you for your help one agency!!

Natalie Del-Grande

star   4.9   (228 reviews)

My husband and I have recently purchased a new home from Natalie. I have found after dealing with Natalie for several properties she has always been courteous, helpful and very efficient. She has made what could potentially be a very stressful time really enjoyable and hassle free. I could not recommend Natalie enough along with Adam Wylie also.

Natalie Del-Grande

star   4.9   (228 reviews)

Prior to the sale, communication was excellent - answered and returned most phone calls. Helpful with questions we had, organizing signatures and paperwork etc. Has clear understanding of the market and negotiation with the owners was good. However, gave misleading information as to whether the property we purchased allowed pets (told us that we were allowed pets when in fact the strata report stated clearly that pets are not allowed). Also informed us that high strata fees were temporary while renovations take place, when in fact they were permanent and due to increase in the next 12 months. Did not seem interested in answering or returning any of our phone calls once the purchase was made. On the day of final inspection at 11am (pre-arranged time with the agency) no one from the agency was there to meet us. After multiple calls to the agency, told that the agent who was meant to meet us at the property was off sick. Eventually met by another agency representative at the property who forgot to bring the keys. Then received a call much later in the day telling us that the agent who was meant to meet us was off sick and that we would need to organize another final inspection time - hours after the final inspection had taken place. Although the staff from one agency were very apologetic about this, communication between staff at the agency and clients needs some improvement. We are sorry that we could not provide more positive feedback.

Adam Wylie

star   4.9   (120 reviews)

Adam sought best possible price and it was very clear he was working for me - the seller and not the prospective buyer.

Adam Wylie

star   4.9   (120 reviews)

Assisted with all of our enquiries and made us feel welcome at all the open houses. Exceptional support during the stressful auction process and were always able to mediate between us and the vendor when our own conveyancer experienced issues.... lovely friendly team .... pleasure doing business with you and looking forward to doing it again...

Natalie Del-Grande

star   4.9   (228 reviews)

Thankyou so much to Adam and his team at One Agency Menai for helping us sell our townhouse. Was a very stressful process for us but they were all amazing and so efficient and made everything much easier. We will definitely use them again and will highly recommend Adam!!

Adam Wylie

star   4.9   (120 reviews)

Friendly and honest and a helpful team.

Natalie Del-Grande

star   4.9   (228 reviews)

The sale of our home was an easy process thanks to Natalie's honest and down to earth nature. Her communication and updates on the progress were informative and prompt, nothing was too much trouble. We would highly recommend Natalie. Thanking you and all the team for your commitment and professional service.

Natalie Del-Grande

star   4.9   (228 reviews)

My husband and I built our property and before selling did our research in the market and other real estate agents. We are so elated that we went with Adam and his team at one agency Menai- Engadine. They were professional, committed, reliable and on point with the whole nail biting process of selling our home. We received constant communication and understanding with positive and negatives raised by potential buyers. They were also available to answer our questions whenever we had any and no question was too small for Adam. He was personable and made I would be more than happy to refer Adam Wylie to any one selling their home.

Adam Wylie

star   4.9   (120 reviews)

Adam and his team were great and very supportive throughout the process. They are very honest & friendly. Highly recommended!

Adam Wylie

star   4.9   (120 reviews)

Adam was very courteous, friendly and knowledgeable in the real estate market. He communicated very well and kept the family uptodate in the process of selling the old family home. We had a very successful result.

Adam Wylie

star   4.9   (120 reviews)

My father had previously sold his house with Natalie Del-Grande. Now 20 years later he needed to sell his current house, so again he asked for Natalie. What does that say about her? She makes you feel instantly at ease, thoroughly knows the market, keeps you in the loop & keeps getting him top dollar. Not just that, but she is extremely compassionate & also very honest, both traits that we highly value & and that’s why we keep going back to her. She really does go above and beyond what is required! Thanks Natalie for everything.

Natalie Del-Grande

star   4.9   (228 reviews)