Great agency to deal with amazing & professional property Manager. So helpful & accomodating
From when I attend the home open, in a very difficult rental market, until I moved in I found Jordan very helpful, friendly and professional.
She took the time to listen as I explained my situation and encouraged me to apply.
As soon as I lodged my application, I was kept informed of the progress.
When my application was accepted by the owner, Jordan called me herself to inform me of the successful outcome.
She offered me assistance in organising services and kept me informed as to what was required for an uneventful move.
The whole process of signing lease agreements, organising services and collecting keys was a very smooth transition, Thank you to all the team!
If I contact Jordan for any reason, she responds immediately to my enquiries or return my call promptly to assist.
She is always respectful and pleasant when making contact and goes out of her way to ensure a positive outcome for both myself and the owners.
Notice of inspections are given approx 10-14 days in advance and Jordan or her representative have arrived well within the agreed timeframe.
While conducting the inspection, she shows respect, is genuine in asking if there are any problems with the apartment.
She takes the time for a friendly chat to making sure I am still enjoying my tenancy.
I am more than happy to recommend Orana Property Management,
Jordan in particular, & her support team.